Keith Fistler
Ecorse,USA
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Supervisor
Kroger
Southgate, USA
03.2023 - Current
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Initiated creative solutions to resolve customer complaints and issues.
- Organized workflow tasks to prevent downtime and production gaps.
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results.
- Conducted disciplinary action when needed in accordance with company policy.
Produce Team Lead
Kroger
Southgate, USA
06.2022 - 03.2023
- Coordinated special orders from vendors for unique items.
- Organized storage area for maximum space utilization.
- Implemented store layout changes, including the addition of new fixtures.
- Inspected quality of incoming produce shipments for freshness.
- Communicated effectively with supervisors, colleagues, and customers.
- Demonstrated strong leadership skills in a fast-paced environment.
Restaurant Manager
Pizza Primo
Temperance, USA
05.2021 - 05.2022
- Maintained a high level of customer service by addressing patron complaints promptly and professionally.
- Cultivated positive relationships with customers through excellent hospitality services.
- Monitored cash handling procedures to accurately charge customers.
- Monitored sales reports regularly to identify trends in customer preferences.
Customer Service Cashier
Giant Eagle
Pittsburgh, USA
05.2020 - 05.2021
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Performed store opening and closing duties as required.
- Built positive relationships with customers by providing friendly and helpful service.
Education
Bachelor of Science (B.S.) - Audio Production
Full Sail University
Winter Park, FLSkills
- Task Prioritization
- Inventory Control
- Relationship Building
- Microsoft Office
- Strategic Planning
- Team Building
- Excellent Communication
- Analytical Skills
- Quality Assurance
- Decision-Making
- Staff supervision
- Performance assessment
References
References available upon request
Personal Information
Title: Leader
Timeline
Supervisor
Kroger
03.2023 - Current
Produce Team Lead
Kroger
06.2022 - 03.2023
Restaurant Manager
Pizza Primo
05.2021 - 05.2022
Customer Service Cashier
Giant Eagle
05.2020 - 05.2021
Bachelor of Science (B.S.) - Audio Production
Full Sail University