Keith Gearlds
Liberty Twp
Summary
Ambitious and highly motivated insurance professional with a strong dedication to achieving superior performance, fostering team development, and contributing to company success. Demonstrated proficiency in prioritizing and completing tasks efficiently, while also handling multiple responsibilities. Collaborative team player excelling at building professional relationships and committed to associate growth and development. Thrives in fast-paced environments and consistently manages heavy workloads with efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
AVP, Regional Manager – Casualty Claims
Cincinnati Insurance Company
06.2022 - Current
- Review, approve and manage over $150,000,000 in existing reserves involving Casualty exposures including general liability, auto liability, professional liability and construction defect
- Respond to complaints filed with the Department of Insurance and the Better Business Bureau in various states
- Utilize training, experience and leadership skills to lead and develop a group of claims professionals in the supervision of high-dollar, complex, commercial and personal lines Casualty claims qualifying for HQ control status
- Work with the HR Department to hire and retain associates and handle any necessary personnel issues
- Work with HQ Field Claims Managers, Field Claims Managers and Field file handlers in achieving fair and equitable resolution of claims of varying complexity
- Interact with other departments, including Underwriting, Sales and Finance, to achieve corporate goals
Associate Manager – Casualty Claims
Cincinnati Insurance Company
09.2021 - 06.2022
- Assist the Regional Manager with the management of a group of claim Supervisors and Superintendents including, but not limited to, assignment of new complex files, review and approval of minimal to significant reserve recommendations, and responding to complaints filed with the Department of Insurance in various states
- Assist the Regional Manager with the training and development of current and new team members
- Effectively manage time to incorporate the continued job obligations of a claim Supervisor/Superintendent
Superintendent – Casualty Claims
Cincinnati Insurance Company
05.2019 - 09.2021
- Supervise the handling of claims involving, but not limited to exposures greater than $100,000, allegations of construction defect, High Net Worth clients and potential coverage denials
- Work closely with defense counsel to resolve litigated files and control litigation expenses in various states
- Recommend reserve adjustments up to several million dollars when necessary
- Participate in the casualty claim handling training of new hires and established field representatives
Sr. Casualty Field Claims Representative
Westfield Group Insurance
05.2013 - 05.2019
- Commercial & Personal auto, general liability & construction defect claims handling
- Regular handling of complex & litigated casualty files
- Total feature reserves in excess of $5 million
- Negotiations with attorneys and customers
- Regularly function in management capacity when leader is out of office
Claims Generalist Intermediate
Progressive Insurance Company
05.2003 - 05.2013
- Casualty, auto & medical claims handling
Education
Master of Science - Conflict Management
Sullivan University
Louisville, KY01.2015
MBA - Business Administration
Bellarmine University
Louisville, KY01.2012
Bachelor of Science - Economics
Bellarmine University
Louisville, KY01.2003
Skills
- Excels in evaluating damages and liability, interpreting policies & negotiating payment solutions
- Excellent communication skills
- Exceptional organization and time-management skills
- Experience in management, staff training and mentoring
- 22 years of claims handling experience across various regions, including the West Coast
Accomplishments
Recipient of the President's Award for Outstanding Academic Achievement from Sullivan University, 2015
Invited to attend Progressive's annual national banquet for outstanding customer service, 2012
Certification
Associate In Claims – Management (AIC-M) designation from The Institutes
Licensed adjuster in KY, TX and NM
Timeline
AVP, Regional Manager – Casualty Claims
Cincinnati Insurance Company
06.2022 - Current
Associate Manager – Casualty Claims
Cincinnati Insurance Company
09.2021 - 06.2022
Superintendent – Casualty Claims
Cincinnati Insurance Company
05.2019 - 09.2021
Sr. Casualty Field Claims Representative
Westfield Group Insurance
05.2013 - 05.2019
Claims Generalist Intermediate
Progressive Insurance Company
05.2003 - 05.2013
MBA - Business Administration
Bellarmine University
Bachelor of Science - Economics
Bellarmine University
Master of Science - Conflict Management
Sullivan University
Similar Profiles
Laurie DustinLaurie Dustin
Sr. Field Claims Specialist III at Cincinnati Insurance CompanySr. Field Claims Specialist III at Cincinnati Insurance Company
Anthony SebastianAnthony Sebastian
IT Customer Support Level 2 at Cincinnati Insurance CompanyIT Customer Support Level 2 at Cincinnati Insurance Company
Ian CoverstoneIan Coverstone
Senior Underwriter Management Liability at The Cincinnati Insurance CompanySenior Underwriter Management Liability at The Cincinnati Insurance Company
Kendall JonesKendall Jones
Owner/Operator Specialist at Arctic Blast CryoOwner/Operator Specialist at Arctic Blast Cryo
Susan Hendryx LPCC-SSusan Hendryx LPCC-S
Onsite Dedicated Consultant at OptumOnsite Dedicated Consultant at Optum