A dedicated, results-driven Behavioral Health professional with over 15 years of experience across healthcare, crisis intervention, and client support. Skilled in managing treatment protocols, ensuring strict compliance with safety standards, and leading teams in fast-paced environments. Demonstrates a steadfast commitment to patient care, operational efficiency, and exceptional service.
Work History
Treatment Advocate
7 Months
Recovery First Treatment Center | 01.2026 - Current
Provide high-level client advocacy, guidance, and crisis intervention for individuals undergoing treatment.
Coordinate with multidisciplinary clinical teams to support treatment plans and rehabilitation milestones.
Maintain a safe, structured environment conducive to recovery and behavioral stabilization.
Recovery Coach / BHT
3 Years 7 Months
Zinnia Health Harbor Village | 01.2023 - Current
Monitored client safety through rounds and supported daily behavioral health activities.
Assisted with medical intake processes and supervised therapeutic group environments.
Provided direct mentorship and crisis support to clients battling addiction.
Recovery Coach / BHT
1 Year
JC Recovery | 01.2024 - 01.2025
Facilitated regular client rounds and efficiently coordinated daily group activities.
Performed clinical intake procedures, documented patient progress, and administered medications.
Offered compassionate support and transport services to clients navigating substance abuse recovery.
Site Specialist / Site Lead
1 Year
Curative | 01.2021 - 01.2022
Supervised the execution, logistics, and setup of COVID-19 testing site operations.
Ensured rigid compliance with safety protocols, quality assurance, and HIPAA data standards.
Tracked, analyzed, and reported daily operational metrics to regional leadership.
Delivered compassionate care, counseling, and mentorship for individuals with severe substance use disorders.
Maintained meticulous medical records and coordinated seamless discharge plans for 1 to 6 patients daily.
Behavioral Health Technician
2 Years
Fort Lauderdale Hospital | 01.2009 - 01.2011
Facilitated client rounds and supported clinical staff during intake and admissions procedures.
Administered PPD tests and intramuscular injections under strict medical supervision.
Provided targeted counseling and stability to patients navigating severe detoxification processes.
Juvenile Detention Officer
2 Years
Department of Juvenile Justice | 01.2007 - 01.2009
Supervised and monitored youth behaviors to maintain a secure, safe, and rehabilitative facility environment.
Utilized crisis intervention and de-escalation techniques to resolve conflicts peacefully.
Documented daily shift logs, behavioral infractions, and safety compliance reports.
Youth Counselor
2 Years
Youth Services International (YSI) Thompson Academy Juvenile Justice | 01.2006 - 01.2008
Provided mentorship, supportive counseling, and behavioral intervention for youth in a residential treatment setting.
Facilitated daily rehabilitative programming and psychoeducational groups to encourage positive life skills.
Maintained facility safety and accountability standards by monitoring youth movement and interactions.
Education
Certified Behavioral Health Technician (CBHT)
Florida Certification Board | 03-2011
Associate of Criminal Justice
Miami Dade College | Miami, FL | 06-2003
High School Diploma
Miami Central Senior High School | Miami, FL | 06-2001
Skills
Crisis Intervention & De-escalation
Treatment Planning & Rehab Support
Medication Administration & Monitoring
HIPAA & Regulatory Compliance
Intake
Admissions
& Discharge Planning
First Aid & CPR Certified
Cover Letter
Keith Gulley (786) 487-9797 keithcoolb3@yahoo.com Miami, Florida 33150
Dear Hiring Manager
I am thrilled to submit my application for the position being offered with your company. With a robust background in behavioral healthcare, crisis intervention, and team leadership, I offer extensive experience in patient advocacy, client support, and regulatory compliance. My commitment to efficiency, safety, and high standards aligns seamlessly with your organization, and I am eager to contribute my expertise to your team.
Throughout my career, I have excelled in roles that demand strong problem-solving capabilities and swift, decisive action. In my current role as a Treatment Advocate at Recovery First Treatment Center, I continue to provide dedicated client support and crisis intervention. Additionally, my background as a Youth Counselor for Youth Services International at Thompson Academy and as a Juvenile Detention Officer for the Department of Juvenile Justice provided a powerful foundation in behavioral modification, safety compliance, and rehabilitation. Combined with over 15 years in behavioral health facilities like Mount Sinai Medical Center and Fort Lauderdale Hospital, I am highly adept at managing challenging situations with compassion and professionalism.
The key skills I bring to this role include:
Expertise in Crisis Intervention: Proven ability to manage acute situations, patient behaviors, and substance abuse rehabilitation support safely and effectively.
Regulatory & Safety Compliance: Deep understanding of HIPAA standards, documentation accuracy, and safety protocols across clinical and state operations.
Team Leadership & Coordination: Strong background in supervising site operations, coordinating group activities, and mentoring both staff and clients.
Exceptional Communication: Skilled in building rapport with diverse populations during vulnerable moments to foster a supportive environment.
I am eager to leverage my dedication and extensive experience within your company and would welcome the opportunity to discuss how my skills align with your needs. Please feel free to contact me at your earliest convenience to arrange an interview. Thank you for your time and consideration.
Sincerely
Keith Gulley
Accomplishments
Employee of the month
Certification
Certificate of Excellence
In recognition of your consistent excellence in de-escalation, rapid responsiveness, and your composed and effective management of high-pressure situations. Your ability to navigate escalations with professionalism and control contributes significantly to the safety and stability of the unit.
Timeline
Treatment Advocate
Recovery First Treatment Center
01.2026 - CurrentRead More
Recovery Coach / BHT
JC Recovery
01.2024 - 01.2025Read More
Recovery Coach / BHT
Zinnia Health Harbor Village
01.2023 - CurrentRead More
Site Specialist / Site Lead
Curative
01.2021 - 01.2022Read More
Psychiatric Technician
Mount Sinai Medical Center
01.2010 - 01.2020Read More
Behavioral Health Technician
Fort Lauderdale Hospital
01.2009 - 01.2011Read More
Juvenile Detention Officer
Department of Juvenile Justice
01.2007 - 01.2009Read More
Youth Counselor
Youth Services International (YSI) Thompson Academy Juvenile Justice