Keith Hartley
Rosemount,MN
Summary
Results-oriented Investigations Leader (10+ years) with a proven track record in managing teams and optimizing operations across diverse industries (multi-family housing, finance, bail insurance, retail). Expertise in leveraging OSINT, paid services (Accurint, CLEAR), and exception-based reporting to drive investigations, identify anomalies, and resolve concerns.
Overview
5
5
years of professional experience
Work History
Asset Protection Specialist
CUB Foods
(Multi-Unit), MN
08.2020 - Current
- Assist HR at multiple stores, investigating allegations of harassment, workplace violence, or other serious policy violations by conducting interviews, gathering evidence, and preparing documentation
- Identify internal theft and fraud through exception-based reporting tools and cash audit logs
- Investigate these cases by compiling video and relevant data and interviewing the employee(s)
- Train new employees
- Detect shoplifting and make apprehensions
- Utilize MNORCA to identify subjects who are impacting CUB
- Investigate ORC related events, build cases, and coordinate aggregation
- Maintain communication with store management teams at assigned stores.
- Performed store walk-throughs to ensure compliance with safety and security policies and procedures.
Asset Protection Investigator
Saks OFF 5th
Minneapolis, MN
10.2019 - 08.2020
- Detected shoplifting and made apprehensions; identified internal theft
- Reviewed exception reporting
- Responsible for security, merchandise protection, and high-value inventory control audits
- Tested alarms, motion sensors, and physical security measures at scheduled intervals
- Participated in store meetings and presented company-driven asset protection messaging
- Investigated re-seller activity and association networks of ORC subjects impacting the store
- Filed after-the-fact cases with the police department when solvability factors were present.
Regional Manager of Loss Prevention
O'Brien & Associates Security and Investigations
(Multi-Unit), MN
09.2018 - 10.2019
- Responsible for recruiting new talent - this involved managing the posting status of employment ads on job boards, interviewing candidates, and making hiring decisions
- Coordinated pre-assignment course attendance and new-hire training in accordance with statutory requirements
- Responsible for scheduling 448 hours of agent coverage.
- Investigated employee-involved incidents and delivered corrective action.
- Communicated with store management teams from client sites on a regular basis.
- Assisted as needed during a major client project involving mass deployment of novel technology.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Provided mentorship and coaching to staff members throughout the region as needed.
Education
Some College (No Degree) - Health Care/EMS
MCTC
Minneapolis, MNSkills
- Security Management
- Internal Audits
- Incident Reporting
- Team Training
- Compliance Monitoring
- Process Implementation
- Department Reviews
References
References available upon request.
Timeline
Asset Protection Specialist
CUB Foods
08.2020 - Current
Asset Protection Investigator
Saks OFF 5th
10.2019 - 08.2020
Regional Manager of Loss Prevention
O'Brien & Associates Security and Investigations
09.2018 - 10.2019
Some College (No Degree) - Health Care/EMS
MCTC
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