- Being a Husband and Father
- Volunteering(President of Wilson County Spurs NWTF Chapter)
- 2024 NWTF Volunteer of the Year for North Carolina
- Avid Turkey Hunter
- Deer Hunting
- Fishing
- Traveling
- Cooking
- Working Outdoors(Stand Placements, Food Plots, etc)
Keith Hartsell
Wilson,NC
Summary
Dynamic professional who has a passion for the outdoors and known to be reliable and excels in fostering strong relationships, ensuring repeat business and operational efficiency.
Overview
13
13
years of professional experience
Work History
Onsite Coordinator
Mangum's Towing and Road Service
03.2021 - Current
- Managed scheduling and logistics for daily operations.
- Enhanced client satisfaction by effectively coordinating onsite services and addressing concerns promptly.
- Reduced project delays by proactively identifying potential issues and implementing corrective measures.
- Streamlined communication between clients and project teams, ensuring timely completion of tasks.
- Supported communication between departments to ensure project alignment.
- Optimized inventory management practices to minimize waste while maintaining adequate stock levels for uninterrupted operations.
- Review Invoices for Accurate Billing
Service Manager
Firestone Complete Auto Care, BRO
04.2014 - 02.2021
- Led service team in enhancing customer satisfaction through effective communication and problem resolution.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Negotiated with vendors to secure best prices for parts and supplies.
Night Maintenance
Cracker Barrel
08.2012 - 04.2014
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cleaned and Prepped Areas for Next days business
Education
Parks And Recreation Management, Athletic Training
Henderson State University
Arkadelphia, AR05-2003
Skills
- Customer service
- Team management
- Task prioritization
- Inventory control
- Scheduling coordination
- Teamwork and collaboration
- Reliability
Interests
Timeline
Onsite Coordinator
Mangum's Towing and Road Service
03.2021 - Current
Service Manager
Firestone Complete Auto Care, BRO
04.2014 - 02.2021
Night Maintenance
Cracker Barrel
08.2012 - 04.2014
Parks And Recreation Management, Athletic Training
Henderson State University
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