Keith Ishii
Centralia,WA
Summary
Adaptable professional with extensive experience in transportation and logistics. Known for strong decision-making and supervisory skills, contributing to operational efficiency and enhanced customer satisfaction.
Overview
35
35
years of professional experience
Work History
Coach Operator
Intercity Transit
05.2024 - Current
- Ensured safe and timely transport of passengers across designated routes.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Communicated with dispatch to report delays or service changes effectively.
- Provided exceptional customer service by assisting passengers with inquiries and concerns.
Driver Lead
LKQ Keystone
03.1997 - 05.2023
- Operated delivery vehicle efficiently, ensuring timely transportation of automotive parts.
- Conducted thorough pre-trip inspections to maintain vehicle safety and compliance standards.
- Collaborated with warehouse teams to streamline loading processes and enhance operational efficiency.
- Navigated various routes effectively, optimizing delivery schedules and minimizing delays.
- Trained new drivers on company policies, safety protocols, and best driving practices.
- Supervised several Night route Drivers
- Dispatch duties for night driving routes
- Assisted with Warehouse management duties including loading trucks with forklifts, use of pickers for expediting and manifesting logs
Assistant Manager / Shift Manager
Jack in the Box
08.1991 - 11.2006
- Supervised daily operations, ensuring compliance with company policies and standards.
- Trained and mentored staff, enhancing team performance and service quality.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Implemented new training programs, boosting employee engagement and retention rates.
- Conducted performance evaluations, providing constructive feedback to support career development.
- Managed scheduling effectively to optimize labor costs while meeting operational needs.
- Analyzed sales data to identify trends and drive promotional strategies for increased revenue.
Education
Associate of Science - Computer Science
Renton Technical College
Skills
- Class "B" commercial license with Airbrake and Passenger endorsements
- Strong work ethic
- Adaptable Decision-making
- Reliability and punctuality
- Defensive driving techniques
- Passenger assistance
- Forklift
- Picker
- Warehouse management
- Dispatch
- Supervisory skills
- Typing 40wpm
- Microsoft Word, Excel
- Scheduling
- Inventory control
- Customer service
- Time management
Accomplishments
- School Spelling Champion (1983)
- Employee of the Month (McDonald's - 1989, 1990)
- Federal Way Rotary Club Scholarship Winner (1991)
- Customer Service award (Jack in the Box - 2001)
- Speed of Service Award (Jack in the Box - 2002)
- Safe Driver Awards (LKQ - multiple from 2010 - 2023)
- Safe Driver Award (Intercity Transit - 2025)
Timeline
Coach Operator
Intercity Transit
05.2024 - Current
Driver Lead
LKQ Keystone
03.1997 - 05.2023
Assistant Manager / Shift Manager
Jack in the Box
08.1991 - 11.2006
Associate of Science - Computer Science
Renton Technical College