Keith Johnson
Detroit
Summary
Experienced veterinary assistant with 2+ years starting from entry level up. Focusing on preventative measures to promote animal welfare. Providing the best animal care, research, and general customer service. Analyze customer information, identify/recommend actions to process all orders/request. Seeking a challenging role for growth and advancement.
Personable and reliable individual with passion for animal care and knack for creating positive environment. Knowledgeable about basic animal health and welfare, with skills in handling animals and assisting with medical procedures. Committed to contributing to well-being of animals and supporting veterinary staff in delivering excellent care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Northville Animal Hospital
08.2024 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
Veterinary Administrative Assistant
Greenfield Animal Hospital
06.2023 - 02.2024
- Respond to customers request/inquires
- Process complex orders/request with 100% accuracy from intake to filing
- Ensure customer management system has been updated appropriately
- Responsible for the accurate enrollment and billing process
- Clarify, diagnose, and resolve customer order issues
- Schedule appointments
- Prepare customer correspondence
- Identify and implement ways to improve overall level of service
- Train others in office on customer service processes
- Create purchase orders, process payments, or process receipts
- Ensure a clean and safe work environment
Animal Care Intern
Barn Sanctuary
06.2022 - 08.2022
- Shadowed animal caregivers conducting health checks and veterinary care
- Cooked and distributed fresh produce to the animals
- Cleaned and maintained living spaces for the animals
- Stocked medical supplies
- Collaborated with team members to develop engaging enrichment activities, stimulating positive behaviors in animals.
- Proactively identified areas for improvement within daily routines or protocols that contributed towards increased efficiency within the Animal Care department.
- Provided personalized diet preparation for various species according to specific nutritional requirements.
- Contributed to efficient facility operations by cleaning and maintaining animal enclosures and habitats.
Education
Bachelor of Science - Animal Science, Pre-veterinary
Michigan State University
Lansing, MI12-2022
Skills
- Excellent Verbal and Written Communication Skills
- Vaccine administration
- Pharmacy inventory
- Data Entry
- Team Player
- Organizational Skills
- Client communication
- Patient restraint
- Animal safety
- Medication administration
- Reception duties
- Sample collection
Certification
Intermediary Microsoft Excel Training/Certificate of Completion
Timeline
Veterinary Assistant
Northville Animal Hospital
08.2024 - Current
Veterinary Administrative Assistant
Greenfield Animal Hospital
06.2023 - 02.2024
Animal Care Intern
Barn Sanctuary
06.2022 - 08.2022
Bachelor of Science - Animal Science, Pre-veterinary
Michigan State University
Similar Profiles
Kimberly TroxelKimberly Troxel
Assistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCCAssistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCC
Chutinan SuwannasingChutinan Suwannasing
Veterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVETVeterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVET
Alaina StoeckleinAlaina Stoecklein
Dining Room Supervisor at Cedarbrook Of NorthvilleDining Room Supervisor at Cedarbrook Of Northville