Keith jones
Williamsport,PA
Summary
Dynamic delivery driver with a proven track record at Amazon, recognized for optimizing routes and ensuring timely deliveries. Demonstrates exceptional time management and a strong commitment to customer service, maintaining a flawless driving record. Skilled in GPS navigation and vehicle inspections, consistently enhancing customer satisfaction through efficient and courteous interactions.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Omnicare of Scranton
Scranton, PA
03.2024 - Current
- Achieved on-time deliveries by selecting optimal routes for efficiency.
- Ensured timely and accurate product deliveries, improving customer satisfaction.
- Utilized GPS technology and maps to navigate effectively.
- Operated vehicle safely in congested areas without traffic violations.
- Completed rush deliveries within tight timeframes to meet customer demands.
- Worked scheduled hours consistently and covered shifts during peak periods.
- Verified delivery accuracy against order forms to ensure correctness.
- Maintained delivery vehicles through regular inspections for safe operation.
Delivery Driver
Omnicare of Williamsport
Williamsport, PA
10.2022 - 03.2024
- Ensured timely deliveries by selecting optimal and efficient routes.
- Enhanced customer satisfaction through accurate and punctual product deliveries.
- Utilized GPS technology and maps to navigate efficiently and follow instructions.
- Operated vehicle safely in congested areas, maintaining a flawless driving record.
- Completed rush deliveries within tight schedules to meet customer demands.
- Worked scheduled hours consistently, volunteering for shifts during holidays.
- Maintained meticulous records of deliveries for accurate tracking and billing.
- Strengthened company reputation through courteous interactions with customers.
Delivery Driver
Amazon
Montgomery, PA
06.2022 - 10.2022
- Ensured timely and accurate deliveries to customer doorsteps and business offices.
- Optimized delivery routes using GPS technology to enhance efficiency.
- Demonstrated exceptional time management skills, consistently meeting tight deadlines.
- Secured loads properly and adhered to best practices for fragile items.
- Developed strong knowledge of local traffic laws to navigate safely.
- Maintained a clean and safe vehicle, promoting company image.
- Supported warehouse operations to gain insights into logistics processes.
- Strengthened company reputation through courteous customer interactions.
Delivery Driver
Door Dash, Uber Eats, Grubhub
Williamsport, PA
05.2019 - 03.2022
- Optimized routes using GPS navigation to enhance delivery efficiency and reduce fuel costs.
- Ensured timely and accurate deliveries, improving customer satisfaction and trust.
- Diligently checked orders prior to departure to maintain high delivery accuracy.
- Secured loads properly and adhered to best practices for handling fragile items.
- Maintained detailed mileage and fuel reports to track costs effectively.
- Fostered strong company reputation through friendly interactions with customers.
- Adapted navigation strategies using road knowledge, GPS systems, and maps for improved route planning.
Shift Manager
Pizza Hut
Williamsport, PA
06.2018 - 04.2019
- Resolved escalated customer issues while upholding company values and standards.
- Trained and mentored new employees on policies, procedures, and job responsibilities.
- Delegated tasks effectively to improve overall team performance.
- Maintained productivity by ensuring employees focused on business and customer needs.
- Supervised staff to ensure quality compliance with company standards for food and services.
- Collaborated with team members to schedule breaks and shifts in accordance with state regulations.
- Coached crew members to enhance performance and drive efficiency.
- Excelled in all store positions, providing support to front-line staff as needed.
Pizza Delivery Driver
Pizza Hut
Oil City, PA
04.2015 - 04.2018
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
- Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Assisted new drivers with training and orientation procedures, offering guidance on best practices for efficient deliveries and reliable customer service.
Education
No Degree - Liberal Arts
Quinsigamond Community College
Worcester, MATantasqua Regional
Fiskdale, MA06.1997
Skills
- Positive attitude
- Customer service
- Valid driver's license
- Team collaboration
- Attention to detail
- Dependability
- Punctuality
- Safe driving practices
- Time management
- GPS navigation and route planning
- Driving safety record
- Vehicle inspections
- Delivery documentation
- Client relationship management
- Pre-trip and post-trip checks
- Mileage tracking
- Fuel efficiency strategies
- Record keeping practices
- Traffic law knowledge
- Route optimization techniques
- Package scanning skills
- Goods transportation expertise
- Courteous demeanor and professionalism
- Weather adaptability
Timeline
Delivery Driver
Omnicare of Scranton
03.2024 - Current
Delivery Driver
Omnicare of Williamsport
10.2022 - 03.2024
Delivery Driver
Amazon
06.2022 - 10.2022
Delivery Driver
Door Dash, Uber Eats, Grubhub
05.2019 - 03.2022
Shift Manager
Pizza Hut
06.2018 - 04.2019
Pizza Delivery Driver
Pizza Hut
04.2015 - 04.2018
No Degree - Liberal Arts
Quinsigamond Community College
Tantasqua Regional