Keith Langlois
Gilbert,AZ
Summary
Accomplished National Product Sales Manager with a proven track record at SMC Corporation of America, with over $60M in product sales through expert customer engagement and strategic sales pipeline management. Excelled in fostering teamwork and collaboration, leveraging problem-solving skills, and implementing innovative product development initiatives. Demonstrated excellence in communication and leadership across diverse roles, including impactful contributions at Intel Corporation and the US Navy.
Overview
37
37
years of professional experience
Work History
National Product Sales Manager
SMC Corporation of America
08.2011 - Current
- Lead a team of specialists supporting Sales and Marketing efforts for the High Purity Chemical and Process Gas handling products for the North American market. Total sales +$60M.
- Comprehensive understanding of competitor products and strategies to maintain a competitive edge in the industry.
- Drive new product development with Engineering based on market and industry needs.
- Directly support key accounts with new projects to sustain and secure market share. These accounts represent +$30M in annual sales.
Product Specialist
SMC Corporation of America
07.2001 - 08.2011
- Supported the sales force by providing customer support for product application and use.
- Provided product training for the US sales force.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
- Assisted with demonstrations to showcase functionality.
Equipment Engineer
Intel Corporation
08.1995 - 07.2001
- Coordinated process-driven equipment improvements on Chemical Mechanical Planarization Semiconductor fabrication equipment.
- Maintained preventative maintenance schedule for the equipment for a team of technicians across a 24/7 production schedule
- Developed a training program for equipment engineering and technicians
- Reinforced equipment safety standards and fostered policies and practices to enhance operations and support environmental, health and safety guidelines.
Naval Nuclear Engineering Supervisor
US Navy
04.1987 - 04.1995
- Managed a team of nuclear-trained electricians responsible for power generation and distribution on the submarine assigned.
- Qualified engineering watch supervisor responsible for managing the nuclear engineering spaces during routine periods while underway and in port.
Education
Associate of Science - Nuclear Engineering Technology
University of Phoenix
Online01.1995
Skills
- Customer Engagement
- Sales Pipeline Management
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Team Collaboration
Timeline
National Product Sales Manager
SMC Corporation of America
08.2011 - Current
Product Specialist
SMC Corporation of America
07.2001 - 08.2011
Equipment Engineer
Intel Corporation
08.1995 - 07.2001
Naval Nuclear Engineering Supervisor
US Navy
04.1987 - 04.1995
Associate of Science - Nuclear Engineering Technology
University of Phoenix
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