Keith Lee
837 Perrytown Rd., Colerain,NC
Summary
Dynamic manager with a proven track record at Sunbelt Rentals, excelling in team leadership and customer service. Successfully enhance customer satisfaction by resolving disputes and fostering open communication. Skilled in time management and decision-making, I create a productive environment to motivate employees and achieve multiple objectives within tight deadlines.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
34
34
years of professional experience
Work History
Manager
Sunbelt Rentals
09.1991 - Current
- Manage and motivate employees to be productive and engaged in work.
- Accomplish multiple tasks within established timeframes.
- Maintain professional, organize, and safe environment for 100 employees while working in extremely dangerous environments.
- Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Control costs to keep business operating within budget and increase profits with over $10 million revenue per year.
- Mentor junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Evaluate employee performance and convey constructive feedback to improve skills.
- Instilled in-depth understanding of complex local, state, and federal safety regulations to ensure compliance.
Education
Industrial Technology
East Carolina University
Greenville, NC05-1987
Skills
- Customer service
- Team leadership
- Decision-making
- Inventory management
- Time management
- Schedule preparation
- Emergency response
- Clear communication
Affiliations
- Perrytown Volunteer Fire Department, I have been with the Fire Department for over 30-years and became Chief four years ago
- East Carolina University Construction Management Advisory Board
Timeline
Manager
Sunbelt Rentals
09.1991 - Current
Industrial Technology
East Carolina University
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