Summary
Overview
Work History
Education
Skills
Timeline
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Keith Lucy

Mobile,AL

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

23
23
years of professional experience

Work History

Sales Training Manager

Metro by T-Mobile
Mobile, AL
04.2013 - 04.2024
  • Developed and implemented comprehensive sales training programs to enhance employee performance.
  • Conducted regular meetings with sales personnel to review progress, address challenges, and provide additional coaching as needed.
  • Worked closely with hiring managers throughout the recruitment process in order to ensure successful onboarding of new hires into the organization.
  • Supported sales team members to drive growth and development.

Cook/Stocker

Chick-fil-A
Mobile, AL
01.2010 - 01.2013
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Received and processed incoming shipments of merchandise.
  • Monitored expiration dates of perishable items to ensure freshness.

General Laborer/Forklift Operator

Alabama Scrap Metal
Mobile, AL
01.2010 - 01.2012
  • Loaded and unloaded materials onto trucks for delivery to job sites.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
  • Ensured that all safety regulations were followed while working onsite.

Warehouse Worker/Driver

Interiors Now
Mobile, AL
03.2008 - 10.2011
  • Assisted customers with loading and unloading furniture from trucks into homes or businesses.
  • Organized and secured items in truck beds with moving blankets, straps, and shrink wrap.
  • Provided accurate estimates of time needed to complete moves based on size of load and distance traveled.
  • Cleaned and maintained all company-owned moving equipment according to established guidelines.

Manager

Taco Bell
Mobile , AL
01.2008 - 01.2011
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Entered time and attendance logs in preparation for payroll.

Sales Representative

West Telemarketing
Mobile, AL
01.2001 - 01.2005
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Adhered to established policies and procedures when handling customer accounts.
  • Reviewed monthly performance against targets set by management team.

Education

High School Diploma -

Murphy High School
Mobile, AL
05-2004

Some College (No Degree) - Business Management

Bishop State Community College
Mobile, AL

Skills

  • Retail Management
  • Cash Handling
  • Leadership
  • Warehouse Experience
  • Forklift
  • Recruiting
  • Supervising Experience
  • Communication skills
  • Customer Service
  • Custodial Experience
  • Hospitality

Timeline

Sales Training Manager

Metro by T-Mobile
04.2013 - 04.2024

Cook/Stocker

Chick-fil-A
01.2010 - 01.2013

General Laborer/Forklift Operator

Alabama Scrap Metal
01.2010 - 01.2012

Warehouse Worker/Driver

Interiors Now
03.2008 - 10.2011

Manager

Taco Bell
01.2008 - 01.2011

Sales Representative

West Telemarketing
01.2001 - 01.2005

High School Diploma -

Murphy High School

Some College (No Degree) - Business Management

Bishop State Community College

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Keith Lucy