Terance Ohm
Fulton,MD
Summary
Results-oriented Business Development Professional with 10 years in sales strategy and customer service. Excelled in nationwide sales rankings, enhancing brand visibility through training and relationship management. Ranked in the top 5 for computer sales, utilizing strong communication and operational skills to drive customer engagement across diverse territories.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Lenovo Sales & Training Representative
Premium Retail Services
Columbia, USA
08.2023 - Current
- Managed Maryland territory of 27 stores, including Costco, Best Buy, and MicroCenter, enhancing brand visibility.
- Deliver product training to retail teams, strengthening Lenovo’s brand presence and frontline sales capability.
- Conducted weekly travel of 300+ miles to maintain relationships and ensure coverage across territory.
- Set up and maintain laptop displays and planograms, ensuring compliance with brand standards.
Hybrid Representative
ActionLink
Elkridge, USA
05.2022 - 08.2023
- Ranked Top 5 nationwide in Intel computer sales within the ActionLink Intel Program.
- Ranked Top 3 in a Norton sales promotion.
- Among the top in the nation for training Best Buy employees during the 'Score with Intel Core' promotion.
- Developed strong relationships with Best Buy leadership and associates. with Best Buy leadership and associates.
- Provided IT support at Walmart locations, including hard resets and installation of Intelligent POS programs.
- Documented store conditions to assist in product performance evaluation. and product performance to support data-driven territory decisions.
Sales Associate
Speedway LLC
Stony Brook, USA
06.2016 - 08.2017
- Resolved customer pump issues and addressed reward card inquiries to enhance service satisfaction.
- Maintained store cleanliness and organized front‑of‑store presentation for optimal customer experience.
- Oversaw cash register operations and ensured smooth functioning of lottery machine.
- Arranged backstock in designated storage areas for easy access. and ensured inventory readiness.
Hospital Volunteer
Mather Hospital
Port Jefferson Station, USA
06.2014 - 06.2015
- Transported test samples between hospital branches to support timely diagnosis.
- Guided individuals to appropriate departments to ensure efficient service.
- Welcomed visitors at front desk, providing information and assistance. and answered questions.
Education
B.A. - General Studies
University of Maryland Global Campus
Remote01-2023
A.A. - General Studies
Howard Community College
Columbia, MD01-2021
High School -
Comsewogue High School
Port Jefferson, NY01-2015
Skills
- Sales Strategy
- Business Development
- Market Engagement
- Relationship Management
- Territory Operations
- Retail management
- In-Store Display Management
- Sales analysis
- Data-Driven Reporting
- Data reporting
- Customer experience
- Customer engagement
- Product training
- Sales training
- Product Presentation
- Retail Technology Support
- Multi-Site Operations
- Territory mapping
- Cross-Functional Communication
- Presentation skills
- Team collaboration
- Problem solving
- Effective communication
- Conflict resolution
- Mentoring
- Employee engagement
- Time management
- Adaptability
- Problem-solving
- Sales Scenarios Practice
- Interpersonal skills
- Microsoft Office
- Customer Service
- Online training tools
- Brand promotion
- Retail Team Coordination
- Interpersonal skills
Certification
Driver’s License
Volunteer Experience
Hospital Volunteer, Mather Hospital, Port Jefferson Station, NY, 06/01/14, 06/01/15, Greeted visitors and answered questions., Directed individuals to appropriate departments., Delivered test samples across hospital branches.
Timeline
Lenovo Sales & Training Representative
Premium Retail Services
08.2023 - Current
Hybrid Representative
ActionLink
05.2022 - 08.2023
Sales Associate
Speedway LLC
06.2016 - 08.2017
Hospital Volunteer
Mather Hospital
06.2014 - 06.2015
B.A. - General Studies
University of Maryland Global Campus
A.A. - General Studies
Howard Community College
High School -
Comsewogue High School