Keith Mack
Wilton Manors,FL
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
5
5
years of professional experience
2017
2017
years of post-secondary education
Work History
Salesman
Ferrari of Fort Lauderdale
Fort Lauderdale, Florida
01.2026 - Current
- Engaged customers in the luxury vehicle showroom to understand their needs.
- Demonstrated product features and benefits of high-end vehicles to potential buyers.
- Assisted clients with financing options and paperwork for vehicle purchases.
Parks Aid
Broward County Parks and Recreation
Hollywood, Florida
03.2022 - 03.2026
- A Broward County marina worker's responsibilities generally include assisting boaters, maintaining the marina, and providing customer service. This includes tasks like fueling boats, docking and undocking vessels, ensuring the cleanliness and safety of the marina area, and handling customer inquiries. Specific duties can vary based on the role, such as dockhand, marina attendant, or other specialized positions.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household errands and other essential duties.
- Operated equipment and machinery according to safety guidelines.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Archery Technician
Bass Pro Shops
Dania Beach, Florida
01.2021 - 03.2022
- Inspected and maintained archery equipment for optimal performance and safety.
- Assisted customers in selecting archery gear tailored to their needs.
- Demonstrated proper shooting techniques to enhance customer experience.
Education
Fort Lauderdale High
Fort Lauderdale, FLSkills
- Customer engagement
- Product demonstration
- Problem solving
- Creative
- Dedication
References
References available upon request.
Timeline
Salesman
Ferrari of Fort Lauderdale
01.2026 - Current
Parks Aid
Broward County Parks and Recreation
03.2022 - 03.2026
Archery Technician
Bass Pro Shops
01.2021 - 03.2022
Fort Lauderdale High