Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Keith Marshall

Qwick
Aurora,IL
1
Certification
10
years of professional experience

Experienced Server and Bartender with over 20 years in hospitality, focused on delivering outstanding customer service and enhancing guest experiences. Effectively manages high-pressure environments while leveraging strong interpersonal skills and comprehensive menu knowledge. Expertise in POS systems and cash handling drives operational efficiency and customer satisfaction.

Work History

Server/Bartender

3 Years 10 Months
Qwick | 10.2022 - Current
  • Served guests at banquets
  • Set up banquet spaces to create inviting atmospheres for events
  • Mixed and served drinks
  • Delivered food to tables
  • Assisted guests at tables

Truck Driver

1 Year 10 Months
Wolverine Logistics LLC | 09.2024 - 07.2026
  • Drove a Sleeper Cab with a 53ft Trailer
  • Tractor/Trailer Pre-trip and Post-trip
  • Adhered to all traffic laws, DOT regulations, and company policies
  • Communicated effectively with dispatchers to resolve any issues
  • Followed established routes and navigation tools to the warehouse

Truck Driver

7 Months
Fidelis Trucking | 04.2022 - 11.2022
  • Drove a Day Cab with a 53ft Trailer
  • Tractor/Trailer Pre-trip and Post-trip
  • Adhered to all traffic laws, DOT regulations, and company policies
  • Communicated effectively with dispatchers to resolve any issues
  • Followed established routes and navigation tools to the warehouse

Server

5 Years 7 Months
Hugo's Frog Bar and Fish House | 08.2016 - 03.2022
  • Extensive knowledge of menu items, specials, and beverage offerings.
  • Exceptional attention to detail and commitment to customer satisfaction
  • Strong interpersonal and communication skills.
  • Proficient in POS (Point of Sale) systems and handling cash transactions.
  • Ability to work efficiently in a fast-paced and high-pressure environment.

Education

CDL-A - Trade school

College of DuPage | Addison, IL | 03-2022

Skills

Serving
Food Safety Standards
Customer interaction
Table Service Techniques
Guest Experience Management
Payment Processing
Organizational skills
DOT regulations

Certification

  • ServSafe December 2024 to December 2027
  • Naperville Bassett December 2024 to December 2027

Timeline

Truck Driver

Wolverine Logistics LLC
09.2024 - 07.2026Read More

Server/Bartender

Qwick
10.2022 - CurrentRead More

Truck Driver

Fidelis Trucking
04.2022 - 11.2022Read More

Server

Hugo's Frog Bar and Fish House
08.2016 - 03.2022Read More

College of DuPage

CDL-A from Trade school
Read More
Keith Marshall