Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Electrical training. Both advanced and diagnostic diagram blue prints
Timeline
Generic

Keith Martin

Crab Orchard,KY

Summary

Adept Field Service Technician with a proven track record at Equipment Depot, I excel in troubleshooting, repair, and customer service, enhancing satisfaction through efficient problem-solving and preventive maintenance. My ability to mentor and foster teamwork stands out, significantly boosting team performance and operational efficiency without exceeding a 55-word limit.

Offering strong candidate profile for technical roles, eager to learn and grow in hands-on environment. Brings ability to quickly grasp complex technical concepts and apply problem-solving skills to troubleshoot and maintain equipment. Ready to use and develop technical skills and problem-solving abilities in [Desired Position] role.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Field Service Technician

Equipment Depot
Lexington Ky.
10.2023 - 11.2024
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.

Press Operator

Lincoln Manufacturing USA LLC.
Stanford, KY
03.2021 - 10.2023
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.
  • Followed safety protocols to reduce operating risks on press machinery.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
  • Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.

Press Operator

LSC Communications.
Danville Ky.
06.2019 - 03.2021
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Promptly removed completed loads from press.
  • Followed safety protocols to reduce operating risks on press machinery.

Self Employed

Martins Equipment
Kentucky
02.2007 - 03.2019

worked auto repair at my own shop,Until covid caused me to seek public work.

  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Field Technician

Portman Equipment Company
Lexington Ky,
06.1996 - 10.2004
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Prepared and submitted reports to document work performed and provide progress updates to management.

Commission Paid Shop Mechanic

Bob Allen Motor Mall
Danville Ky
01.1989 - 08.1996
  • Conducted routine maintenance on vehicles to ensure optimal performance.
  • Improved vehicle safety by performing comprehensive inspections.
  • Diagnosed mechanical issues with precision and accuracy, enhancing repair efficiency.
  • Repaired engines, transmissions, and other mechanical systems to restore functionality.
  • Implemented preventative maintenance programs for reducing downtime and extending vehicle lifespan.
  • Resolved complex mechanical problems, utilizing advanced diagnostic tools.
  • Enhanced shop workflow by organizing tools and maintaining clean workspaces.
  • Replaced faulty components to ensure reliable vehicle operation.
  • Utilized technical expertise to troubleshoot electrical and mechanical systems.

Education

Master Field Service Tech. - Caterpillar Forklifts, And All Components

Portman Training Center
Ohio
06-1998

Master Tech! Each Course. Multiple Classes -

Caterpillar Service Training
Roseplain Rd Cincinnati Ohio
06-1997

Associate of Applied Science - Factory

Chrysler Technical Mechanical Training
Ohio
11-1990

High School Diploma -

Lincoln County High School
Stanford, KY
05-1988

Skills

  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Field repairs
  • Customer service
  • Preventive Maintenance
  • Technical troubleshooting
  • Teamwork and coordination
  • Mechanical aptitude
  • Training and mentoring

Accomplishments

Technician of the month, 3 times

Certification

  • Forklift Operator Certification - Occupational Safety and Health Administration or independent providers.

Electrical training. Both advanced and diagnostic diagram blue prints

.Can read and understand symbols.  Both electrical and hydrolic blueprints. With a strong knowledge of symbols.

Timeline

Field Service Technician

Equipment Depot
10.2023 - 11.2024

Press Operator

Lincoln Manufacturing USA LLC.
03.2021 - 10.2023

Press Operator

LSC Communications.
06.2019 - 03.2021

Self Employed

Martins Equipment
02.2007 - 03.2019

Field Technician

Portman Equipment Company
06.1996 - 10.2004

Commission Paid Shop Mechanic

Bob Allen Motor Mall
01.1989 - 08.1996

Master Field Service Tech. - Caterpillar Forklifts, And All Components

Portman Training Center

Master Tech! Each Course. Multiple Classes -

Caterpillar Service Training

Associate of Applied Science - Factory

Chrysler Technical Mechanical Training

High School Diploma -

Lincoln County High School
Keith Martin