Keith Mays
Indianapolis,IN
Summary
Dynamic sales representative with a proven track record at T-Mobile, excelling in customer relations and upselling techniques. Recognized for enhancing client satisfaction and expanding the customer base through effective networking. Adaptable and skilled in team collaboration, with a strong commitment to workplace safety and efficiency.
Diligent [Package Handler] with solid background in package handling. Demonstrated ability to efficiently sort, load, and unload packages, ensuring timely deliveries and minimal errors. Proficient in maintaining high level of physical stamina and attention to detail in fast-paced environments.
Logistics professional prepared for role in package handling. Known for reliable performance in sorting, loading, and ensuring accurate delivery of packages. Focuses on team collaboration and adaptability to meet dynamic operational needs. Demonstrates strong organizational skills and effective communication abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
T-Mobile
01.2025 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Package Handler
FedEx
02.2024 - 07.2024
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
Package Handler
Welch Packaging
06.2023 - 12.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Remote Customer Care
One America
11.2022 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Overnight Stocker
Walmart
07.2021 - 07.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Customer Service Cashier
D&C’s Pizza
02.2021 - 06.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Welding Certification - Welding
Sutten Garten Co
Indianapolis, IN11-2024
Welding Certification - Mechanical Engineering
Marian University
Indianapolis, IN11-2024
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Packaging
- Adaptable to change
- Workplace cleanliness
- Label reading
Accomplishments
Ranked #1 in the district for T-Mobile multiple times.
Certification
Welding CertiCertification
Languages
English
Full Professional
Timeline
Sales Representative
T-Mobile
01.2025 - Current
Package Handler
FedEx
02.2024 - 07.2024
Package Handler
Welch Packaging
06.2023 - 12.2023
Remote Customer Care
One America
11.2022 - 05.2023
Overnight Stocker
Walmart
07.2021 - 07.2022
Customer Service Cashier
D&C’s Pizza
02.2021 - 06.2021
Welding Certification - Welding
Sutten Garten Co
Welding Certification - Mechanical Engineering
Marian University
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