Keith McCullough
ocoee,Florida
Summary
Dynamic Sales Associate with proven success at Holler Honda, enhancing customer experiences through effective communication and analytical problem-solving. Skilled in client support and inventory management, I consistently increased conversion rates and fostered repeat business. Recognized for training new team members and implementing strategies that boosted foot traffic and engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Holler Honda
09.2020 - 08.2025
- Assisted customers in selecting vehicles, providing detailed information on features and pricing.
- Facilitated vehicle demonstrations, highlighting key specifications and benefits to enhance customer experience.
- Managed inventory levels through regular stock assessments and timely reordering of popular models.
- Collaborated with sales team to develop promotional strategies that increased foot traffic and engagement.
- Trained new associates on best practices for customer service and product knowledge to enhance team performance.
- Streamlined follow-up processes for leads, effectively increasing conversion rates through consistent communication efforts.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Arts - Sport And Fitness Management
University of Mary Washington
Fredericksburg, VA05-2012
Skills
- Client support
- Analytical problem-solving
- Effective time management
- Listening skills
- Effective multi-tasking
- Problem-solving
- Excellent people skills
- Consistently reliable
Certification
- Finance Certification
- Master Driver Instructor
- License on all Heavy Equipment
- 26 Year experiments on all Vehicle
Languages
English
Native or Bilingual
Timeline
Sales Associate
Holler Honda
09.2020 - 08.2025
Bachelor of Arts - Sport And Fitness Management
University of Mary Washington