Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Reliable Restoration and Repairs
Mount Juliet, TN
06.2019 - 01.2026
Managed daily operations to ensure efficient workflow and timely completion of restoration
Implemented quality control measures to maintain high standards in restoration and repair services.
Developed customer relationships, addressing inquiries and resolving issues promptly for satisfaction.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Utilized multiple skills to enhance customers homes through handyman services.
Job Supervisor/ Project Manager
Richey Restoration
Mount Juliet, TN
05.2003 - 04.2019
Supervised daily operations, ensuring compliance with safety protocols and quality standards.
Trained new staff on operational procedures and safety practices to enhance performance.
Implemented process improvements that reduced project turnaround times and increased productivity.
Collaborated closely with cross-functional teams for seamless coordination of large-scale projects.
Fostered a positive work environment, encouraging open communication between team members to enhance collaboration efforts.
Leveraged strong interpersonal skills to build lasting relationships with clients, leading to repeat business opportunities in the future.