KEITH MINOR
Houston
Summary
Strengths include security optimization, disaster recovery, and transmission encryption. Reliable and able to take on challenges in a position using problem-solving and task prioritization skills to help team succeed. Organized and dependable being successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
34
34
years of professional experience
Work History
Information Technology
CyberSecurity Solutions
07.2020 - 05.2023
- Prepared reports by collecting, analyzing and summarizing information.
- Created support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Set up network profiles, security permissions and file sharing systems.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Configured hardware, devices and software to set up work stations for employees.
- Monitored systems in operation and input commands to troubleshoot areas.
- Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
- Reviewed system and network performance to make proactive adjustments based on established IT policies.
- Analyzed user requirements and developed solutions to meet needs.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
TSA
Screening Of Passengers
01.2010 - 06.2019
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Instructor
United States Naval Service
09.1989 - 10.2009
- Monitored student progress through test administration and adapted learning plans to optimize progress.
- Tested students on materials presented in workshops and classes to assess grasp of material.
- Oversaw curriculum implementation and continuous improvement of industry best practices.
- Implemented and optimized new curriculum and day-to-day instruction to align educational strategies with industry best practices.
Education
Master of Science - Information Technology
American InterContinental University
Houston, TX05.2023
Bachelor of Science - Information Technology
American InterContinental University
Houston, TX05.2022
Associates of Arts - Occupational Safety and Health Technician
DEL MAR COLLEGE
CORPUS CHRISTI, TX05.2015
Skills
- Account Management Strategic Planning Business Development English
- TECHNOLOGY SKILLS
- Virus Monitoring Information Protection Security Planning Disaster Recovery Data Encryption Time Management Procedure Documentation Task Prioritization Coordination
- Data Entry
- Flexible and Adaptable
- MS Office
- Teambuilding
- Training and Development
- Risk Management
- Program Management
- Telephone Etiquette
Timeline
Information Technology
CyberSecurity Solutions
07.2020 - 05.2023
TSA
Screening Of Passengers
01.2010 - 06.2019
Instructor
United States Naval Service
09.1989 - 10.2009
Master of Science - Information Technology
American InterContinental University
Bachelor of Science - Information Technology
American InterContinental University
Associates of Arts - Occupational Safety and Health Technician
DEL MAR COLLEGE
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