Keith Murphy
St Louis,MO
Summary
Proven leader with a track record of enhancing team performance and efficiency at Stanley Steemer. Excelled in mechanical troubleshooting and crew leadership, significantly improving project outcomes. Skilled in fostering customer relations and resolving complex issues, demonstrating a strong blend of technical expertise and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Commercial Crew Chief
Stanley Steemer
Maryland Heights, MO
02.2019 - 05.2024
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Ensured compliance with industry regulations through diligent recordkeeping and adherence to established protocols.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
- Supervised crew in daily inspections, troubleshooting, and preventive maintenance on [Type] aircraft.
- Maintained high levels of productivity by setting clear expectations and monitoring progress throughout each project.
- Collaborated with other supervisors to address workflow challenges and develop innovative solutions.
Sandwich Artist
Jimmy Johns
Fenton, MO
02.2019 - 03.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
Education
Business Management
Florissant Valley Community College
Florissant, MOSkills
- Training and mentoring
- Performance Improvements
- Mechanical Troubleshooting
- Crew Leadership
- Customer Relations
- Problem Resolution
- Sales expertise
Timeline
Commercial Crew Chief
Stanley Steemer
02.2019 - 05.2024
Sandwich Artist
Jimmy Johns
02.2019 - 03.2019
Business Management
Florissant Valley Community College