Keith ODonnell
Spring,Texas
Summary
Strong leader and problem-solver dedicated to streamlining operations, meeting the needs of location and customer, teaching , training, coaching to help team members reach there goals/potential and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated team member to the growth and improvement throughout the location. I have been involved in process development/implementation of SOP's, training in multiple departments, resetting of the warehouse and training of team members. Over the past 5 years we have improved communication, re-set the warehouse, production, door pulling, traffic offices, pulling warehouse, stair parts, will call and aligned shipping to meet needs of the customer. The culture and goals at the location are set and moving forward.
Overview
23
23
years of professional experience
Work History
Assistant General Manager
Builders First Source
02.2017 - Current
- Motivated, trained,mentored and coached employees to follow goals to reach growth/potential and the needs of the location
- Collaborated with the General Manager on training, projects, safety initiatives ,day to day workloads and goals for the team.
- Assisted the General manager in implementing new structures, process and 5 star service program.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste/damage.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees.
- Assisted the General Manager and team in creating new standard operating procedures to help increase efficiency, continued safety and improve service for the customer.
Warehouse Lead/ Warehouse Supervisor
BMC/ Stock/Bison
02.2013 - 02.2017
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and Warehouse transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Timekeeping of all team members in the department.
- Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Shipping Dispatcher/Department Lead
BMC
02.2008 - 02.2013
- Maintained detailed records of dispatched shipments and related documents for easy reference during audits or internal reviews.
- Analyzed shipping data to identify patterns or areas for improvement, making informed recommendations to senior management as needed.
- Coordinated shipments for optimal routing, reducing transit times and transportation costs.
- Trained new dispatchers on company procedures and best practices, contributing to a more cohesive team environment.
- Developed strong relationships with Drivers and Helpers, Inside/Outside sales reps and customers.
- Collaborated with warehouse staff to expedite order processing, minimizing wait times for customers.
- Ensured smooth transition between shifts through meticulous documentation of ongoing orders and clear handover instructions.
- Managed high-volume shipment requests during peak seasons, effectively prioritizing tasks under pressure.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
CDL Driver
Lone Star Plywood Doors/BMC
02.2002 - 02.2008
- Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
- Navigated various weather conditions safely while maintaining schedule.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Communicated with dispatchers to ensure optimal routing and efficient scheduling for all assignments.
- Provided excellent customer service during pickups and deliveries, fostering positive relationships with clients and colleagues.
- Demonstrated adaptability during unforeseen circumstances, such as rerouting due to traffic incidents or road closures, ensuring timely deliveries despite challenges.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Dropped and hooked trailers and changed configuration of equipment.
Education
No Degree - Business Administration And Management
Lone Star College, Tomball, TX
Tomball/Magnolia, TXHigh School Diploma -
Klein Oak High School
Spring, TX06-1993
Skills
Class A CDL / DOT Cert
HIPO Training
Yellow Belt Training and Cert from ASQ
Green Belt TRaining and Cert from MSI
CPR/First Aid Training
Active Shooter Training
Forklift Cert
Microsoft Office
Currently Learning Spanish
Staff scheduling/time keeping
Timeline
Assistant General Manager
Builders First Source
02.2017 - Current
Warehouse Lead/ Warehouse Supervisor
BMC/ Stock/Bison
02.2013 - 02.2017
Shipping Dispatcher/Department Lead
BMC
02.2008 - 02.2013
CDL Driver
Lone Star Plywood Doors/BMC
02.2002 - 02.2008
No Degree - Business Administration And Management
Lone Star College, Tomball, TX
High School Diploma -
Klein Oak High School
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