Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
Analyzed territory performance and developed sales territory business plans.
Developed account planning strategies, sales opportunities and accounts with growth potential.
Facilitated timely and accurate customer quotes to achieve margin targets in alignment with company pricing strategies.
Led contract negotiations resulting in mutually beneficial agreements between clients and the organization.
Delivered exceptional customer service by addressing concerns promptly, maintaining open lines of communication, and providing timely updates on project status.
Territory Manager
PPG (architectural Coatings)
Austin, TX
06.2014 - 09.2023
Manage territory of 10 Home Depot stores
Store and Market training of Home Depot employees
Merchandising, Resets, and Inventory Management
Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Premise Technician
(AT&T)SouthWestern Bell
Austin, TX
11.2013 - 06.2014
Install video, internet, and phone services to commercial/residential customers
Repair services
Provide friendly and helpful customer service
Order materials for installation
Drive company vehicle.
Sales Associate
Jewelry Manufactures Exchange
Helotes, Tx
08.2011 - 05.2013
Manage day to day operations (opening and closing procedures, manage inventory, maintain a clean environment, etc.)
Sales of high end jewelry
Purchasing gold and silver
Provide friendly and helpful customer service.
Assistant Natural Living Manager
Sun Harvest
San Antonio, Tx
09.2009 - 08.2011
Manage vitamin department for health food store
Order and maintain inventory
Schedule and delegate tasks to employees in the department
Service customers and maintain a friendly atmosphere.
Service Technician
Time Warner Cable
San Antonio, Tx
09.2007 - 09.2009
Service homes with cable issues by troubleshooting problems from equipment failure to vandalism