Keith Persinger
Clendenin,WV
Summary
Resourceful executive with progressive operations leadership experience. Expert in implementing process improvements to drive efficiency and productivity. Proven success in managing cross-functional teams and achieving data-driven results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Vice President of Field and Enrollment
Employee Family Protection, Inc.
Glastonbury, CT
04.2021 - Current
- Identified and established KPIs to improve team efficiencies and engagement strategies.
- Delivered strategic input into business decisions and company-wide direction.
- Planned program details, according to the defined corporate strategy, to align with client strategy and needs.
- Communicated regularly with executive team members to deliver pertinent details related to progress status and project direction.
- Provided valuable leadership for program team members and third-party consultants.
- Networked with industry contacts to gain competitive insights and inform best practices.
- Assessed project resource requirements to support strategic execution.
- Answered questions from subordinate leadership on relevant regulations and policies.
Director of New Business Development
Employee Family Protection, Inc.
Glastonbury, CT
10.2013 - 03.2021
- Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
- Liaised with high-value accounts, fostering personal relationship and top-of-mind awareness to capture emerging business opportunities early.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Collaborated with business development executives to penetrate new accounts, identify potential customers and coordinate enrollment strategy demonstrations.
- Cultivated strong professional relationships with key clients to drive long-term business development.
- Oversaw national enrollment managers and per diem enrollment staff.
Education
Master of Arts - Secondary Education
West Virginia University
Morgantown, WV12-2002
Skills
- Client Relationship Building
- Metrics Tracking
- Financial Management
- Staff Development
- Resource Allocation
- Customer Service
- Customer Education
- Process Optimization/Improvements
- Team Leadership
- Strategic Planning
Certification
- Health and Life licensed in multiple states
References
References available upon request.
Timeline
Vice President of Field and Enrollment
Employee Family Protection, Inc.
04.2021 - Current
Director of New Business Development
Employee Family Protection, Inc.
10.2013 - 03.2021
Master of Arts - Secondary Education
West Virginia University
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