Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Smith

Euclid,OH

Summary

Reliable building maintenance professional with broad experience in ensuring cleanliness, safety, and efficient operations. Strong focus on teamwork and achieving results, adapting seamlessly to changing needs. Skilled in general cleaning, minor repairs, and maintaining building security. Known for dependability and effective communication.

Overview

14
14
years of professional experience

Work History

Building Porter

Deeganmanagement
04.2011 - 06.2025
  • Maintained cleanliness and safety standards in residential buildings.
  • Conducted regular inspections to ensure compliance with property management guidelines.
  • Assisted residents with inquiries and provided exceptional customer service.
  • Collaborated with maintenance team to address urgent repairs efficiently.
  • Organized waste management processes to enhance recycling efforts.
  • Implemented inventory control for cleaning supplies and equipment.
  • Trained new staff on best practices for building operations and safety protocols.
  • Established effective communication channels with tenants to improve satisfaction rates.
  • Cleaned and organized building areas as required.
  • Completed sweeping, mopping, and window-cleaning.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Ensured safety and security of residents by monitoring building access and promptly addressing any concerns or incidents.
  • Worked closely with fellow porters to prioritize tasks effectively so as not to disrupt daily operations.
  • Adhered to company safety regulations and OSHA requirements.
  • Aided property manager in conducting routine inspections, identifying potential hazards or issues requiring attention.
  • Enhanced building cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
  • Promoted energy efficiency within the building by regularly checking lighting systems for proper function and replacing bulbs as needed.
  • Improved resident satisfaction by responding quickly to maintenance requests and resolving issues efficiently.
  • Provided backup support to other building staff members as needed, creating a seamless and efficient team environment.
  • Upheld a high standard of customer service when interacting with residents, addressing their needs professionally and courteously.
  • Maintained building exteriors for professional, clean presentation standards.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Implemented preventative measures for pest control through regular inspection of units, common areas, and exteriors.
  • Maintained detailed records of all completed tasks to ensure accurate reporting to property management staff.

Education

High School Diploma -

Glenville Highschool
Cleveland, OH

Skills

  • Cleaning expertise
  • Customer service focus
  • Painting and patching
  • Maintenance
  • Waste disposal management
  • Window washing
  • Pest control
  • Building codes
  • Strong work ethic
  • Electrical repair proficiency
  • Problem-solving
  • Worksite safety
  • General labor
  • Valid Driver's license
  • Grounds maintenance

Timeline

Building Porter

Deeganmanagement
04.2011 - 06.2025

High School Diploma -

Glenville Highschool