Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Keith Smoot

Wilmington,NC

Summary

Enthusiastic Retail Service Specialist with multi-faceted experience meeting customer needs in the automotive and manufacturing fields. Patient, detail-oriented retail service expert with listening and analysis skills to point customers to ideal products, win return business, and exceed sales goals consistently. Dedicated to the mastery of store products, services, and policies for optimum customer service.

Overview

13
13
years of professional experience

Work History

Retail Customer Service Associate

Precision Tune Auto Care
Wilmington, North Carolina
09.2024 - 01.2025
  • Greeted customers in a friendly, professional manner.
  • Provided assistance to customers with product selection and pricing.
  • Assisted in the organization of merchandise on store shelves.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Performed cash register operations including opening and closing procedures.

Machine Operator

Heraeus Quartztech
Wilmington, North Carolina
01.2012 - 11.2015
  • Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Comply with company policies regarding quality control procedures.
  • Achieved cost-savings by developing functional solutions to problems.

Education

Aircraft Maintenance Certification - Aircraft Maintenance

Airframe And Powerplant License
Manassas
10-2025

Skills

  • Store maintenance
  • Project Support
  • Good communication skills
  • Teamwork and collaboration
  • Analytical and critical thinking
  • Time management
  • Self-Directed
  • Customer relations

References

References available upon request.

Timeline

Retail Customer Service Associate

Precision Tune Auto Care
09.2024 - 01.2025

Machine Operator

Heraeus Quartztech
01.2012 - 11.2015

Aircraft Maintenance Certification - Aircraft Maintenance

Airframe And Powerplant License
Keith Smoot