KEITH T. DENNIS, II
Humble,TX
Summary
Information Technology professional with a solid foundation in IT support and data analysis. Expertise in hardware configuration, troubleshooting complex issues, and collaborating with cross-functional teams. Committed to leveraging technology for operational efficiency and continuous learning.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Contractor- IT Deployment Technician
MedaSource
Houston, Tx
08.2025 - 12.2025
- Deploying, configuring and testing hardware including POS terminal updates and desktops across multiple sites.
- Re-imaging computers, installing applications and Windows Operating System updates.
- Collaborate with IT team members to troubleshoot and resolve issues.
- Assist with technology deployment and inventory management of computers.
Contractor- IT Support Technician
Insight Global
Houston, Tx
07.2025 - 08.2025
- Install, configure and maintain computers and iPads.
- Troubleshoot and resolve issues with Windows, MacOS, and iOs Systems.
- Performed regular system updates, backups, and preventative maintenance to ensure network and device reliability.
- Assist with technology deployment and inventory management of computers and iPads.
Loss Prevention Specialist
Ross Stores
11.2024 - 08.2025
- Monitored store premises for suspicious activity and loss prevention issues.
- Trained staff on theft prevention techniques and emergency response procedures.
- Reviewed surveillance footage to investigate incidents and support findings.
Team Member/Customer Service
Target
Houston, TX
05.2022 - 12.2022
- Guided customers in locating merchandise and resolving product inquiries to improve satisfaction.
- Operated cash register, processing transactions efficiently and accurately.
- Ensured cleanliness and organization of sales floor and stock areas to create a welcoming shopping environment.
Education
BA - Management Information Systems
Sam Houston State University
Huntsville, TX12-2024
Skills
- IT deployment processes
- IT troubleshooting
- Technical support
- Field support
- Hardware setup
- Networking skills
- Database management
- SQL proficiency
- Basic programming
- IT problem solving
- Cross-functional collaboration
Certification
- Information Technology Specialist- Networking
- Pursuing - CompTIA A+ Certification
Timeline
Contractor- IT Deployment Technician
MedaSource
08.2025 - 12.2025
Contractor- IT Support Technician
Insight Global
07.2025 - 08.2025
Loss Prevention Specialist
Ross Stores
11.2024 - 08.2025
Team Member/Customer Service
Target
05.2022 - 12.2022
BA - Management Information Systems
Sam Houston State University