Summary
Overview
Work History
Education
Skills
Certification
Timeline
Re -Entry Program
Professional Attributes
Generic

KEITH THOMAS

West Haven,CT

Summary

Employment Specialist with 10 years experience supporting individuals with barriers to employment in human services settings. Proven ability to provide job readiness training, employer engagement, case management, and individualized employment planning. Skilled in collaborating with community partners, maintaining compliance documentation, and helping clients achieve sustainable employment outcomes.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Employment Specialist

Walter Brooks House
New Haven, CT
10.2015 - 08.2025
  • Provide individualized employment services to diverse populations including individuals with disabilities, justice-involved clients, veterans, and economically disadvantaged adults.
  • Conduct vocational assessments to identify skills, interests, and employment barriers.
  • Develop and implement individualized employment plans aligned with client goals and program requirements.
  • Conduct job readiness workshops covering resume writing, interview preparation, workplace soft skills, and professional behavior.
  • Establish and maintain relationships with local employers to identify job opportunities and advocate for client placement.
  • Support clients through job placement, onboarding, and retention services to promote long-term employment success.
  • Maintain accurate, timely case notes and documentation in compliance with funding and regulatory standards.
  • Managed caseloads while coordinating employment, education, and supportive services.
  • Connected clients to community resources such as training programs, transportation, housing, and benefits.
  • Collaborated with local businesses to identify job openings and match clients with suitable opportunities.

Supervisor Residential Monitors

Walter Brooks House
New Haven, CT
07.2009 - 08.2015

Supervised Staff to ensure that program policies where correctly performed

Maintaining accurate headcounts

Monitoring residents locations within and outside of facility

Conducting searches of clients entering facility Conducting room searches to ensure compliance with program rules

Enforcing program rules policies and procedures

Education

High School Diploma - General Studies

Hill House High School
New Haven, CT

Real Estate Sales - Real Estate

Stone School of Business
New Haven, CT
05-2002

Certified Computer Mainframe Operator - Mainframe Operations

Computer Processing Institute
Bridgeport, CT
07-1985

Skills

  • Job Readiness & Career Coaching
  • Workforce Development Programs
  • Individual Service Plans (ISPs/IEPs)
  • Resume Development & Interview Coaching
  • Employer Outreach & Job Placement
  • Barrier Reduction & Supportive Services
  • Documentation & Compliance (WIOA-aligned)
  • Passionate about workforce equity and empowerment

Certification

  • Workforce Innovation and Opportunity Act (WIOA) Training
  • CPR/First Aid Certified
  • Job Developer or Career Coach Training
  • WIOA
  • Job Development
  • Real Estate Salesman

Timeline

Employment Specialist

Walter Brooks House
10.2015 - 08.2025

Supervisor Residential Monitors

Walter Brooks House
07.2009 - 08.2015

High School Diploma - General Studies

Hill House High School

Real Estate Sales - Real Estate

Stone School of Business

Certified Computer Mainframe Operator - Mainframe Operations

Computer Processing Institute

Re -Entry Program

Graduate of the Brooklyn Bridge House Program in 2001. This Program offered educational self-help groups to encourage clients to adopt independent and responsible lifestyles that are free of drugs, alcohol and criminal behavior teaching tools and coping skills. Discharge planning includes referrals for ongoing treatment.

Professional Attributes

  • Client-centered and culturally responsive
  • Strong interpersonal and communication skills
  • Organized, detail-oriented, and deadline-driven
  • Passionate about workforce equity and empowerment