Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Keith Walker

Waste Managment
Fishers,IN
1
Certification
28
years of professional experience

Dynamic Senior Operations Manager with a proven track record in enhancing operational efficiency and employee performance. Skilled in strategic planning, workforce optimization, and productivity improvement, driving measurable outcomes in organizational success.

Work History

Senior Operations Manager

4 Months
Waste Managment | 03.2026 - Current
  • Assisted in managing waste collection routes to enhance operational efficiency.
  • Supported team in implementing safety protocols and compliance measures.
  • Collaborated with staff to streamline communication between departments.
  • Participated in training sessions on company policies and procedures.

Operations Manager

3 Years 6 Months
Waste Managment | 09.2022 - 03.2026
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Operations Manager

5 Years 7 Months
Ray's Trash Service | 02.2017 - 09.2022
  • Led initiatives that enhanced customer satisfaction through improved service reliability and communication.
  • Evaluated new technologies and systems for potential integration into existing operations for increased efficiency.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Mentored junior staff, fostering a culture of continuous improvement and professional development.

Operations Manager

18 Years 7 Months
Federal Express | 06.1998 - 01.2017
  • Coordinated cross-functional teams to optimize resource allocation and service delivery.
  • Analyzed workflow data to identify bottlenecks and recommend strategic improvements.
  • Streamlined operational processes to enhance delivery efficiency and reduce transit times.
  • Implemented training programs for staff to improve performance and adherence to safety protocols.
  • Developed and maintained standard operating procedures to ensure compliance with regulatory requirements.

Education

Bachelor of Science - Business Management

Indiana University of South Bend | South Bend, IN | 12-1987

- Business

Elkhart Memorial High School | Elkhart, IN | 05-1982

Skills

Operations management
Process optimization
Workforce management
Workforce planning
Employee coaching

Certification

  • Frontline Human-Centered Leadership Program, Waste Management-July, 2025

Timeline

Senior Operations Manager

Waste Managment
03.2026 - CurrentRead More

Operations Manager

Waste Managment
09.2022 - 03.2026Read More

Operations Manager

Ray's Trash Service
02.2017 - 09.2022Read More

Operations Manager

Federal Express
06.1998 - 01.2017Read More

Indiana University of South Bend

Bachelor of Science from Business Management
Read More

Elkhart Memorial High School

from Business
Read More
Keith Walker