Keith Warren
Denver,CO
Summary
Committed Go-To-Market Healthcare Professional with a strategic and data-driven approach towards market entry planning, product positioning, and execution. Specializing in developing and implementing successful go-to-market strategies that enhance product uptake, foster customer satisfaction, and drive business growth with my profound industry expertise and understanding of market dynamics. Proven ability to collaborate cross-functionally, aligning product, marketing, and sales initiatives in complex, competitive healthcare markets. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
11
11
years of professional experience
Work History
Go-to-Market Director
Elevance Health
10.2022 - Current
- Developed and executed comprehensive go-to-market strategies for various products, driving business growth, and expanding market share
- Led cross-functional teams, ensuring seamless collaboration between product, marketing, sales, and customer success initiatives.
Program Manager
Elevance Health
07.2021 - 10.2022
- Planned, executed, and led complex cross-functional projects from inception to completion
- Developed and managed a detailed project schedule and work plan to monitor, track progress, and address potential issues effectively.
Manager, Workforce Management
Elevance Health
04.2019 - 07.2021
- Managed and led a Workforce Management (WFM) team to ensure efficient schedules and staffing levels
- Developed and implemented WFM strategies to optimize resources and meet service prerequisites.
Manager, Customer Care
Elevance Health
01.2018 - 04.2019
- Demonstrated success in managing and leading a customer service team to ensure optimal customer experience
- Proven ability to develop and implement customer service policies and procedures to improve service quality and efficiency.
Supervisor, Operations
DaVita Kidney Care
06.2016 - 01.2018
- Supervised healthcare operations, ensuring efficient and high-quality services in compliance with healthcare regulations
- Coordinated medical and non-medical personnel to ensure excellent patient care and service delivery.
Supervisor, Quality Assurance
DaVita Kidney Care
09.2013 - 05.2016
- Supervised quality assurance processes within a healthcare setting to ensure adherence to industry standards and regulations
- Developed and implemented quality assurance plans and procedures to improve healthcare service quality.
Education
Bachelor of Science - Business Administration
University of Colorado
Skills
- Proven leadership in healthcare, driving organizational growth and enhancing patient care standards
- Skilled in creating and executing strategic plans aligned with healthcare regulations and industry trends
- Demonstrated ability in leading cross-functional teams, fostering collaboration, and driving operations to achieve strategic objectives
- Effective in establishing and nurturing vital relationships with stakeholders, including patients, medical professionals, and regulatory bodies
- Commitment to continuous professional development, keeping updated with the latest trends and best practices in healthcare management
Timeline
Go-to-Market Director
Elevance Health
10.2022 - Current
Program Manager
Elevance Health
07.2021 - 10.2022
Manager, Workforce Management
Elevance Health
04.2019 - 07.2021
Manager, Customer Care
Elevance Health
01.2018 - 04.2019
Supervisor, Operations
DaVita Kidney Care
06.2016 - 01.2018
Supervisor, Quality Assurance
DaVita Kidney Care
09.2013 - 05.2016
Bachelor of Science - Business Administration
University of Colorado
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