Summary
Overview
Work History
Education
Skills
Timeline
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Keith Whitten

Spokane,WA

Summary

Dynamic retail professional with extensive experience at Target, excelling in customer satisfaction and compliance awareness. Proven ability to manage transactions accurately while enhancing guest experiences. Skilled in retail software and merchandise organization, contributing to efficient store operations and maintaining high standards of cleanliness and safety.

Experienced with closing procedures and finalizing transaction documentation with accuracy and efficiency. Utilizes strong communication and organizational skills to streamline processes and ensure compliance. Track record of managing deadlines and maintaining attention to detail in high-pressure environments.

Overview

4
4
years of professional experience

Work History

Closing Expert

Target
09.2023 - Current
  • Managed multiple concurrent transactions while maintaining attention to detail, ensuring all timelines were met without sacrificing accuracy or customer satisfaction levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Checked and pulled defective or expired products from shelves.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.

Guest Advocate

Target
08.2022 - 07.2023
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.

Housekeeper

Comfort Inn & Suites
08.2021 - 06.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

High School Diploma -

Joel E. Ferris High School
Spokane, WA
06-2023

Skills

  • Compliance awareness
  • Retail merchandise buying
  • Retail Software Use
  • Retail industry experience
  • Retail staff management
  • Sales and retail experience
  • Retail floor stocking
  • Retail and wholesale sales
  • Retail industry expertise
  • Retail cleaning
  • Retail store layouts

Timeline

Closing Expert

Target
09.2023 - Current

Guest Advocate

Target
08.2022 - 07.2023

Housekeeper

Comfort Inn & Suites
08.2021 - 06.2022

High School Diploma -

Joel E. Ferris High School

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Keith Whitten