Keith Williams

• Dispatched to clients home or business to address, air-conditioning and generator related issues.
• Found solutions to issues while looking for unforeseen potential problems and home or business.
• Presented three different solutions to issues, found along with giving estimates using Service Titan software.
• Close sales by means of accepting cash or financing.

• Showcase product features discussed, technical details to overcome objections and lock in sales
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Established fair pricing structures, and finalized contract to complete purchase agreements with customers.
• Organize Sales paperwork presented proposals and finalize contracts.

• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Forged strong partnerships with industry influencers to elevate brand reputation within market.
• Expanded customer base through cold calling, networking, and relationship building.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Boosted sales by conferring with customers to evaluate stocking requirements and recommend best-fit company offerings

• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
• Computed total costs and profit requirements for customer sales to provide accurate pricing
• Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs
• Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
• Recorded accurate and efficient records in customer database
• Established new accounts through cold calling and personal visits to potential customers
• Exhibited proven ability to set and achieve company defined sales goals
• Developed, maintained and utilized diverse client base
• Maintained current knowledge of all evolving changes in HVAC marketplace
• Built relationships with customers and community to promote long term business growth
• Contacted new and existing customers to discuss ways to meet needs through specific products and services
• Worked independently with minimal supervision.
• Exceeded sales goals by 18% For 4 consecutive years

Visited customer locations to determine needs, set up contracts and provide training

• Computed total costs and profit requirements for customer sales to provide accurate pricing
• Met existing customers to review current services and expand sales opportunities
• Met or exceeded sales, customer service and loyalty program standards
• Contacted new and existing customers to discuss ways to meet needs through specific products and services
• Worked independently with minimal supervision
• Developed, maintained and utilized diverse client base
• Established new accounts through cold calling and personal visits to potential customers
• Facilitated sale of HVAC controls and supplies to customers
• Exhibited proven ability to set and achieve company defined sales goals
• Demonstrated consistent track record of overachieving sales quotas
• Managed select accounts for clients, celebrities and collectors to ensuring alignment with individual plans
• Oversaw 80 accounts bringing in more than $1,5000.00 per year

• Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Promoted and up-sold products and services to meet needs of customers.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Identified and qualified accounts to assess revenue potential.
• Asked appropriate open-ended questions to discover prospects' needs and requirements.
• Visited customer locations to determine needs, set up contracts and provide training.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.