Keith Yoder

• Provided exceptional customer service during events, ensuring guest satisfaction and addressing inquiries promptly.
• Assisted in setup and breakdown of event spaces, maintaining cleanliness and organization throughout operations.
• Operated point-of-sale systems efficiently, processing transactions accurately for various services offered.
• Collaborated with team members to enhance service delivery, contributing to a positive guest experience during high-volume events.

As a Security Guard At Nationwide Arena ,generally run the X-Ray Machine verifying bag contents.

Other functions Include all forms of security compliance activities.

• Assisted guests with inquiries, providing accurate information and exceptional service.
• Managed front desk operations, ensuring seamless check-in and check-out processes.
• Resolved guest issues promptly, enhancing overall satisfaction and experience.
• Maintained knowledge of university services, offering tailored recommendations to guests.