Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Albert Steinke

Moalboal,Cebu, Philippines

Summary

Customer-driven Professional with extensive experience in sales and construction oversight. Expert at managing the full project lifecycle, from initial contract negotiations to final walkthrough. Dedicated to driving revenue growth and building strong, long-term business relationships

Overview

9
9
years of professional experience

Work History

Sales Representative

Water Testing America
Sarasota, FL
03.2023 - Current
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Customer Service Representative

Walmart
Ann Arbor, MI
08.2020 - 01.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Implemented process improvements that enhanced efficiency in call handling and issue resolution.
  • Provided feedback to management on recurring customer concerns to improve product offerings.
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.

Construction Manager

Esver Construction Services
Moalboal, Cebu
05.2017 - 09.2019
  • Managed subcontractor performance, ensuring adherence to quality standards and safety regulations.
  • Led site inspections to assess compliance with building codes and project specifications.
  • Mentored junior staff, fostering skill development and enhancing team productivity on-site.
  • Supervised team of 20 construction workers to maintain productivity and quality of work.

Education

Construction Management

Washtenaw Community College
Ann Arbor, MI
06-2013

Skills

  • Customer service
  • Customer relations
  • Sales expertise
  • Project management
  • Problem-solving
  • Team building and leadership

Timeline

Sales Representative

Water Testing America
03.2023 - Current

Customer Service Representative

Walmart
08.2020 - 01.2023

Construction Manager

Esver Construction Services
05.2017 - 09.2019

Construction Management

Washtenaw Community College