Keith Bauer
Clearwater
Summary
Accomplished Ramp Agent with expertise in aircraft marshalling and problem-solving, honed at Southwest Airlines. Successfully reduced damage claims by handling sensitive cargo with precision. Demonstrated strong customer service skills as a Security Officer, ensuring safety and satisfaction. Proficient in operating ground service equipment, contributing to efficient and safe ramp operations.
Overview
13
13
years of professional experience
Work History
Ramp Agent
Southwest Airlines
03.2022 - Current
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Security Officer
Securitas Security Services USA
04.2021 - 03.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Ramp Agent
Global Avations
09.2018 - 03.2020
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
Parks and Recreation Worker
City of Clearwater, Florida
06.2012 - 08.2017
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
- Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
- Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
- Improved accessibility for all visitors by maintaining clear paths and installing necessary signage throughout the park grounds.
- Oversaw seasonal maintenance tasks such as pruning trees or planting flowers to ensure attractive landscaping yearround.
Education
Bandon High School
Bandon, OR06-2002
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
Timeline
Ramp Agent
Southwest Airlines
03.2022 - Current
Security Officer
Securitas Security Services USA
04.2021 - 03.2022
Ramp Agent
Global Avations
09.2018 - 03.2020
Parks and Recreation Worker
City of Clearwater, Florida
06.2012 - 08.2017
Bandon High School
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