Lead Installer
Heartland Pella Windows & Doors
01.2021 - Current
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Maintained a clean worksite, ensuring the least amount of disruption to clients'' homes during the installation process.
- Installed various window types in both residential and commercial buildings.
- Enhanced team productivity through effective collaboration and communication during window installations.
- Managed inventory of tools and supplies needed for each project, minimizing delays due to lack of necessary materials or equipment.
- Regularly lifted 100+ pounds while working in extreme weather conditions or on heights greater than 25 feet.
- Established strong relationships with clients through professional demeanor and exceptional customer service.
- Developed creative solutions for complex installation issues, resulting in satisfied clients despite challenging circumstances.
- Mentored junior installers, sharing knowledge and best practices to improve overall team performance.
- Demonstrated expertise in various types of window systems, allowing for successful completion of diverse projects.
- Maintained inventory of automotive tools and installation materials.
- Oversaw inventory management and purchasing, proactively ordering required quantity of parts and supplies.