
Dynamic Collections Manager with over !0 years thriving in high pressure, team atmospheres. Extensively trained in Various accounting systems . Strong team leader with clear record of success meeting revenue and staff retention goals.
• Responsible for managing the collections and receivables for the International Division of Mechoshade Systems,
Managed and directed a staff of four employees with 2,000 foreign customer clientele
• Arranged and reported all weekly and monthly aging reports for Senior Accounts Receivable Manager using Excel
• Responsible for all investigation, research, and approvals of all disputed chargeback's, returns, and credit memos
• Reconciled and maintained all international accounts insuring all cash applications have been entered correctly
• Managed preparation of all statements of accounts to all customers
• Implemented daily contact with foreign customers via phone and e-mail
• Reviewed, approved, and entered all new customers profiles into system using AS400
• Responsible for approvals and denials of customer work orders insuring customers accounts are in good standings
• Implemented timely submission and payments of Letters of Credits from foreign customers
• Worked closely with Customer Service to resolve billing and shipping discrepancies
• Managed and maintained foreign customer credit limits