Summary
Overview
Work History
Education
Skills
Accomplishments
References
Work Availability
Timeline
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KEITH Philpot sr.

LOUISVILLE,Kentucky

Summary

Accommodating professional focused on sourcing high-quality candidates and minimizing turnover to enhance team productivity. Coordinated and organized professional with several years of vast experience managing employee relations activities in fast-paced, growing company. Attentive listener committed to building strong, trusting relationships with staff and management. I will love to grow with a Trusting company.

Will do my best to help others and step up to see a winning company win.

Overview

12
12
years of professional experience

Work History

OUTBOUND RETENTION SPECIALIST

GANNETT CO./ COURIER JOURNAL
LOUISVILLE, Kentucky
12.2012 - Current
  • Researched competitive offerings and identified opportunities for improving our product offering.

Education

Bachelor of Arts - Bachelor of Music

Seneca High School
Louisville, KY
05-2006

Skills

  • Personnel conflict management
  • Cross-Functional Communication
  • Performance Evaluation
  • Customer Relations
  • Trend tracking
  • Persuasion strategies
  • Persuasion techniques
  • Data review
  • Customer Retention Strategies
  • Documentation abilities
  • Documentation skills
  • Upselling and Cross Selling
  • Work Complaint Handling
  • Data Analysis
  • Goal Setting

Accomplishments

Certificate of completion

1, Harassment & discrimination Prevention

2,Guidelines for Race-Based Conversations

3,Understanding cultural agility

4, Ally ship and Advocacy Statements to Educate others

5, Cybersecurity

6, Diversity: Inclusion in the Modern Workplace (Multi Lang)

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

OUTBOUND RETENTION SPECIALIST

GANNETT CO./ COURIER JOURNAL
12.2012 - Current

Bachelor of Arts - Bachelor of Music

Seneca High School
KEITH Philpot sr.