Keith Ysobelle Fajardo
Jamaica
Summary
Dedicated and reliable food service professional with 4 years of experience in the restaurant and food industry. Proven ability to deliver exceptional customer service, maintain high standards of cleanliness, and food safety, and support day-to-day operations. Experience working closely with management on scheduling, inventory, staff training, and quality control. Adept at fast-paced environments, with a strong focus on teamwork, efficiency, and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Supervisor
Jollibee
Elmhurst
06.2025 - Current
- Lead and motivate a team of crew members, assigning tasks, monitoring performance, and providing real-time coaching to maintain high service standards.
- Assist in training new hires on company policies, food safety procedures, and operational standards.
- Prepare shift reports, track labor hours, and help manage inventory and supply orders to reduce waste and control costs.
- Monitor food preparation and cleanliness to ensure strict compliance with health and safety regulations.
Crew Member
Charleys Philly Cheese Steak
Elmhurst
05.2024 - 03.2025
- Took customer orders at the register and drive-thru, upselling combo meals and add-ons to increase average ticket sales.
- Prepared and assembled high-quality Philly cheesesteaks, gourmet fries, and other menu items according to company standards and food safety guidelines.
- Restocked supplies, rotated inventory, and performed opening and closing duties as assigned by management.
Server
Fogo de Chao
Paramus
06.2023 - 03.2024
- Delivered high-quality, attentive tableside service in a fast-paced, upscale dining environment, specializing in Brazilian churrasco-style service.
- Explained menu items, wine pairings, and the unique dining experience to guests, enhancing customer satisfaction and engagement.
- Coordinated with gaucho chefs and kitchen staff to ensure timely and accurate food delivery during continuous tableside service.
- Handled cash and card transactions using POS systems, and ensured accurate billing, and smooth table turnover.
- Maintained cleanliness and readiness of assigned sections, adhering to Fogo de Chão’s high standards of hospitality and presentation.
Server
Juniper Village
Paramus
12.2022 - 04.2023
- Provided respectful, patient-centered meal service to elderly residents, ensuring that dietary restrictions and preferences were followed accurately.
- Delivered meals to residents in both dining room and room-service settings, assisting those with mobility or special needs.
- Prepared dining areas before and after meals, including setting tables, cleaning surfaces, and organizing dishware, and utensils.
- Communicated effectively with kitchen staff and nursing teams to coordinate meal delivery times and accommodate last-minute changes.
Crew Member
Jollibee
East Rutherford
01.2022 - 11.2022
- Delivered fast, friendly, and accurate customer service at the front counter ensuring a positive dining experience.
- Took customer orders, operated the POS system, and handled cash, credit, and mobile payments with precision and efficiency.
- Prepared and served food items following Jollibee’s quality and safety standards, maintaining cleanliness and hygiene at all times.
- Assisted with opening and closing duties, including inventory checks, equipment cleaning, and restocking supplies.
- Collaborated with supervisors and managers on assigned duties, and maintained premium quality of products and safety standards.
Sales Associate
Aeropostale
Paramus
11.2021 - 07.2022
- Provided exceptional customer service by greeting shoppers, assisting with product selection, and responding to inquiries about sizing, promotions, and inventory.
- Maintained store presentation by restocking shelves, folding merchandise, and ensuring all displays were clean and visually appealing, in accordance with brand standards.
- Operated the cash register efficiently, processing cash, credit, and returns.
- Supported store sales goals by promoting current deals, upselling products, and participating in store-wide sales events.
- Collaborated with team members during peak hours to ensure.
Education
High School Diploma -
Garfield High School
Garfield, NJ06-2023
Nursing
William Paterson University of New Jersey
Wayne, NJSkills
- Customer service
- Communication skills
- Time management
- Schedule development
- Teamwork
- Experience in leadership
- Cash handling
- Cash register operation
- Service standards
- Supply restocking
Languages
English
Professional
Tagalog
Professional
Timeline
Supervisor
Jollibee
06.2025 - Current
Crew Member
Charleys Philly Cheese Steak
05.2024 - 03.2025
Server
Fogo de Chao
06.2023 - 03.2024
Server
Juniper Village
12.2022 - 04.2023
Crew Member
Jollibee
01.2022 - 11.2022
Sales Associate
Aeropostale
11.2021 - 07.2022
High School Diploma -
Garfield High School
Nursing
William Paterson University of New Jersey
Similar Profiles
Edgar GuadarramaEdgar Guadarrama
Crew Member at JollibeeCrew Member at Jollibee
RIZALINE DELFINRIZALINE DELFIN
Kitchen Staff Member at JollibeeKitchen Staff Member at Jollibee
Aleza EdwardsAleza Edwards
Fast Food Server at JollibeeFast Food Server at Jollibee
Nhellaine AudienciaNhellaine Audiencia
Store Crew Member at JollibeeStore Crew Member at Jollibee
Ariel WynnAriel Wynn
Visual Commercial at ZaraVisual Commercial at Zara