KeiVontae Dobson
Antioch,TN
Summary
Dynamic Service Technician with a proven track record at Snider Fleet Solutions, excelling in diagnosing mechanical issues and enhancing fleet performance through preventive maintenance. Recognized for attention to detail and exceptional customer service, ensuring safety compliance and efficient resolutions. Adept at utilizing diagnostic tools to streamline repair processes and improve service delivery. Also looking to get more experience in medical fields, such as medical quality assurance, scheduling, and veterans services.
Overview
7
7
years of professional experience
Work History
Service Technician
Snider Fleet Solutions
08.2022 - Current
- Diagnosed mechanical issues and performed repairs on a variety of fleet vehicles, specifically semi-trucks.
- Conducted routine maintenance checks to ensure optimal vehicle performance and safety compliance.
- Utilized diagnostic tools to identify faults and recommend corrective actions for efficient resolutions.
- Collaborated with team members to streamline repair processes and enhance service delivery efficiency.
Quality Assurance Specialist
QTC Medical Services
08.2021 - 07.2022
- Facilitate collaboration with providers to deliver complete reports to the VA following veteran assessments.
- Guarantee timely submission of reports.
Surgical Scheduler
Pinnacle Dermatology And Skin Rejuvenation
Hermitage, TN
08.2020 - 05.2021
- Scheduled surgical procedures to optimize patient flow and resource allocation.
- Coordinated with medical staff to confirm appointment details and address any scheduling conflicts.
- Maintained accurate records of patient information and insurance authorizations in electronic systems.
- Communicated effectively with patients regarding pre-operative instructions and post-operative care appointments.
Security Officer
Allied Universal Security Services
Nashville, TN
01.2019 - 01.2020
- Monitored and secured premises to prevent unauthorized access and ensure safety.
- Conducted regular patrols, identifying and addressing potential security breaches.
- Responded promptly to incidents, documenting findings and coordinating with law enforcement when necessary.
- Monitored parking lot activities using a security car.
Education
High School Diploma -
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Typing
- Insurance
- CPT Code
Timeline
Service Technician
Snider Fleet Solutions
08.2022 - Current
Quality Assurance Specialist
QTC Medical Services
08.2021 - 07.2022
Surgical Scheduler
Pinnacle Dermatology And Skin Rejuvenation
08.2020 - 05.2021
Security Officer
Allied Universal Security Services
01.2019 - 01.2020