Summary
Overview
Work History
Education
Skills
Athletics & Achievements
Timeline
Generic

Keivontray Holden

Peoria,AZ

Summary

Driven and competitive sales-oriented professional with 5 plus years of customer-facing experience in high-volume environments. Skilled in building rapport, identifying customer needs, and contributing to revenue growth. Honors collegiate athlete and business student with a strong academic record, known for discipline, resilience, and performing under pressure.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nordstrom Rack
Arizona
04.2024 - 2025
  • Assisted customers with product selection, driving sales through personalized recommendations
  • Maintained strong knowledge of inventory and promotions to maximize sales opportunities
  • Contributed to team sales goals in a competitive retail environment
  • Delivered high-quality customer service aligned with brand expectations

Student Employee – Recreation Center

Luther College
Decorah, Iowa
01.2025 - 01.2025
  • Supported daily operations and assisted members with equipment and facility needs
  • Maintained a welcoming and professional environment
  • Demonstrated reliability while balancing school and athletics

Customer Service Associate

McDonald's
Arizona/Iowa
01.2022 - 01.2025
  • Served 100+ customers per shift in a fast-paced environment while maintaining accuracy and service quality
  • Built strong customer relationships, contributing to repeat business and positive experiences
  • Upsold menu items and promotions to increase average order value
  • Resolved customer concerns quickly and professionally
  • Balanced work, academics, and collegiate athletics simultaneously

Education

Business Coursework

Luther College
Decorah, Iowa

Skills

  • Customer Relationship Building
  • Sales & Upselling
  • Communication & Persuasion
  • Problem Solving
  • Team Collaboration
  • Time Management
  • Work Ethic Under Pressure

Athletics & Achievements

  • Honors Athlete – College Football (Freshman Year)
  • Scholarship Athlete
  • Demonstrated discipline, teamwork, and high performance under pressure
  • Proven track record of commitment, perseverance, and competitive excellence

Timeline

Student Employee – Recreation Center

Luther College
01.2025 - 01.2025

Sales Associate

Nordstrom Rack
04.2024 - 2025

Customer Service Associate

McDonald's
01.2022 - 01.2025

Business Coursework

Luther College