Keivontray Holden
Luther College
Peoria,AZ
3
years of professional experience
Driven and competitive sales-oriented professional with 5 plus years of customer-facing experience in high-volume environments. Skilled in building rapport, identifying customer needs, and contributing to revenue growth. Honors collegiate athlete and business student with a strong academic record, known for discipline, resilience, and performing under pressure.
Work History
Sales Associate
2 Years 6 Months- Assisted customers with product selection, driving sales through personalized recommendations
- Maintained strong knowledge of inventory and promotions to maximize sales opportunities
- Contributed to team sales goals in a competitive retail environment
- Delivered high-quality customer service aligned with brand expectations
Student Employee – Recreation Center
- Supported daily operations and assisted members with equipment and facility needs
- Maintained a welcoming and professional environment
- Demonstrated reliability while balancing school and athletics
Customer Service Associate
3 Years- Served 100+ customers per shift in a fast-paced environment while maintaining accuracy and service quality
- Built strong customer relationships, contributing to repeat business and positive experiences
- Upsold menu items and promotions to increase average order value
- Resolved customer concerns quickly and professionally
- Balanced work, academics, and collegiate athletics simultaneously
Education
- Business Coursework
- Admitted to a selective private liberal arts institution with strong academic standards
- Graduated high school with a 3.5 GPA, meeting admission requirements
- Consistently earned A grades in business-related courses
Skills
Customer Relationship Building
Sales & Upselling
Communication & Persuasion
Problem Solving
Team Collaboration
Time Management
Work Ethic Under Pressure
Athletics & Achievements
- Honors Athlete – College Football (Freshman Year)
- Scholarship Athlete
- Demonstrated discipline, teamwork, and high performance under pressure
- Proven track record of commitment, perseverance, and competitive excellence
Timeline
Student Employee – Recreation Center
Luther College
01.2025 - 01.2025Read More
Sales Associate
Nordstrom Rack
04.2024 - 2025Read More
Customer Service Associate
McDonald's
01.2022 - 01.2025Read More
Luther College
from Business Coursework
Read More