Kellen Powell
Dickinson,TX
Summary
Detail-oriented US Veteran with extensive experience in incident reporting, customer service, surveillance, file management, and conflict de-escalation. Proven ability to enhance safety protocols and deliver superior customer service.
Overview
20
20
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Pasadena, TX
11.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying potential hazards and reporting incidents promptly.
- Assisted in emergency response procedures, ensuring effective communication with local authorities.
- Maintained accurate logs of daily activities and incidents for record-keeping purposes.
- Collaborated with team members to enforce security policies and procedures consistently.
- Engaged with visitors to provide information while maintaining a secure environment.
State Officer
Texas Military Department
Houston, TX
11.2023 - 10.2025
- Trained new officers on protocols and best practices, promoting a culture of safety and efficiency within the unit.
- Conducted regular patrols to identify and report suspicious activities or safety hazards.
- Collaborated with law enforcement during emergencies, providing detailed reports and assistance.
- Maintained accurate logs of daily activities, incidents, and observations for management review.
- Responded swiftly to security breaches, ensuring rapid resolution of incidents.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Human Resources Assistant
Texas Army National Guard
Houston, TX
01.2022 - 02.2025
- Managed employee records and maintained database accuracy for personnel information.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Developed strong relationships with employees through consistent communication and support to keep good communications open.
Security Officer
Allied Universal Security Services
Houston, TX
07.2020 - 11.2023
- Participated in training sessions to enhance knowledge of security protocols and best practices.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Human Resources Assistant
US Army
Fort Campbell North, KY
08.2006 - 12.2015
- Assisted onboarding procedures, ensuring compliance with military regulations and standards.
- Facilitated training sessions for new HR policies and procedures among staff members.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Coordinated employee training programs to promote professional development and skill enhancement.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
Education
Bachelor of Science - Healthcare Management
Herzing University
Brookfield, WI09-2026
Skills
- Report writing
- Incident reporting
- Detail-oriented
- Relationship building and management
- Document management
- Staff management
- Conflict de-escalation
- Surveillance
- Superior customer service
- Military experience
- Government security clearance
- Workplace violence prevention
Timeline
Security Officer
Allied Universal Security Services
11.2025 - Current
State Officer
Texas Military Department
11.2023 - 10.2025
Human Resources Assistant
Texas Army National Guard
01.2022 - 02.2025
Security Officer
Allied Universal Security Services
07.2020 - 11.2023
Human Resources Assistant
US Army
08.2006 - 12.2015
Bachelor of Science - Healthcare Management
Herzing University