Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kel Crawley

Walled Lake

Summary

Dedicated Assistant Store Manager, skilled in team leadership, performance evaluation, and customer service. Strong ability to enhance store operations through problem solving and tools. Drives employee growth through training and leading by example.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Starbucks
New Hudson
06.2025 - Current
  • Consistently supported store operations to ensure high-quality customer service and brand standards.
  • Oversaw 26 partners, handling training, performance monitoring, and disciplinary actions.
  • Spearheaded the launch of new technological developments, with training and total store reorganization.
  • Monitored inventory levels and improved ordering accuracy to keep the store ready for demand.
  • Increased capabilities of supervisors by leading team meetings to discuss performance, and encouraging a growth mindset.

Shift Supervisor

Starbucks
Novi
09.2023 - 06.2025
  • Modeled brand standards.
  • Positioned skilled staff efficiently to reduce bottlenecks during peak hours.
  • Coached partners on connecting with customers, beverage quality, and maintaining clean work stations.
  • Helped my store manager develop up-to-date PARs to help maintain inventory accuracy.
  • Maintained accurate records of daily transactions and deposits.

Barista

Target
Commerce
07.2020 - 10.2023
  • Prepared high-quality beverages for customers.
  • Maintained cleanliness and organization in my workstation.
  • Delivered excellent customer service.
  • Assisted in training new baristas.

Team Member

Little Caesars Pizza
Farmington Hills
08.2018 - 12.2019

Education

High School Diploma -

Farmington Central
Farmington Hills

Some College (No Degree) - Sociology

Schoolcraft College
Livonia, MI

Skills

  • Team Leadership
  • Customer Service
  • Performance evaluation and improvement
  • Store organization
  • Problem-solving
  • Inventory Oversight

Timeline

Assistant Store Manager

Starbucks
06.2025 - Current

Shift Supervisor

Starbucks
09.2023 - 06.2025

Barista

Target
07.2020 - 10.2023

Team Member

Little Caesars Pizza
08.2018 - 12.2019

High School Diploma -

Farmington Central

Some College (No Degree) - Sociology

Schoolcraft College
Kel Crawley