Malissa Walker Knight
Alberta,Virginia
Summary
Respectful, energized and motivated with 31 years of professional experience in public services as a business owner/sole proprietor. Proven expertise with building rapports and trusting relationships with: patrons ranging in ages of 5-90 plus years old, High School students, 9-12th grade. Ability to work effectively and efficiently in all situations in concordance to the rules and regulation of Department of Regulation and Occupation, Mecklenburg County School System, Laws & Rules of Virginia Board of Funeral Home and HIPPA. Possess strong communication skills such as listening, giving, and receiving feedback, having clarity, being punctual, respectful, courteous, compassionate, empathetic, culturally competent, trustworthy, understanding and having a high level of tolerance. I am proactively seeking a position in the helping field, where I can execute strategically with knowledge, learned skills (interpersonal) and compassion in making a positive difference in one's life.
Overview
31
31
years of professional experience
Work History
Licensed Cosmetologist
Styles II, Sole-Proprietor/Owner
09.1993 - Current
- Render professional hair care services in all phases of hair such as cutting, coloring, treating, analyzing scalps, providing depilatories, styling natural hair, and providing chemical services
- Specialize in hair treatments and replacement techniques with cancer and alopecia clients
- Attend educational seminars and hair shows
- Monitor inventory, supplies and purchase products
- Excel in moderate paced work environment & provide a high level of customer service.
- Demonstrated strong attention to detail while performing intricate haircutting techniques for precise results every time.
Mortuary Assistant
Funeral Home
09.1995 - Current
- Duties include proper grooming of corpse hair, makeup and other duties related to but not limited to HIPPA
- Consulting with families in providing professional funeral services such as programs, speaking and floral arrangements.
- Enhanced client satisfaction by providing compassionate and professional support during funeral arrangements.
- Promoted a safe work environment through strict adherence to OSHA guidelines on chemical handling and storage in the mortuary setting.
Home Health Aide
08.2010 - Current
- Support patients by providing services needed such as assisting with personal hygiene, dressing, cleaning, and cooking
- Perform basic care services that may include checking vitals and administering medication as needed
- Provide transportation as needed for health care visits.
Long-term Substitute
Mecklenburg County Public Schools
08.2015 - 04.2023
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Contributed to school-wide initiatives focused on improving overall student achievement levels and reducing achievement gaps among different groups of learners.
- Supervised lunchroom and recess activities.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Provided instruction for students in core subject areas.
Education
Bachelor of Science - Human Service, Counseling and Human Services
College of Education, Old Dominion University
Norfolk, VA05.2021
Addiction Prevention /Treatment, Counseling and Human Services
College of Education, Old Dominion University
Norfolk, VAHealthcare Management Technology, Billing and Coding Essentials
Rowan-Cabarrus Community College
Salisbury, NC12.2022
Activities
- Founder of Anti-Bullying & Prevention Organization, Taking A Stand, Mecklenburg County Public School
- Board member of Faith Works Missionary, Unincorporated Non-Profit Organization
- M&L Chapter of Beautician's Association
- Youth Directress of Mercy Seat Church
- Former Volunteer, Patient Representative, Community Memorial Hospital
- Phi Theta Kappa, Honor Society, Southside Community College
- Former Parent Teacher Officer, Vice President and Secretary, Mecklenburg County Public Schools
- Dean's List, Old Dominion University
- Tau Epsilon Alpha, Beta Gamma Chapter, Old Dominion University
- Old Dominion University Alumni Association
- Former Girl Scout Troop 1001, Parent Volunteer
- Current Volunteer Contingent Worker, VCUHealth Community Memorial Hospital
Timeline
Long-term Substitute
Mecklenburg County Public Schools
08.2015 - 04.2023
Home Health Aide
08.2010 - Current
Mortuary Assistant
Funeral Home
09.1995 - Current
Licensed Cosmetologist
Styles II, Sole-Proprietor/Owner
09.1993 - Current
Bachelor of Science - Human Service, Counseling and Human Services
College of Education, Old Dominion University
Addiction Prevention /Treatment, Counseling and Human Services
College of Education, Old Dominion University
Healthcare Management Technology, Billing and Coding Essentials
Rowan-Cabarrus Community College
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