Kela Turner
Austell,GA
Summary
Dynamic professional with a proven track record at Delias, excelling in operations management and team leadership. Enhanced customer satisfaction through effective problem-solving and strategic planning. Skilled in inventory management and staff training, driving efficiency and accuracy in processes. Committed to fostering strong customer relations and optimizing operational workflows.
Overview
2026
2026
years of professional experience
Work History
Assistant Manager
Block Busters
- Assisted in daily operations and ensured compliance with company policies.
- Supported team members by handling routine administrative tasks efficiently.
- Learned and utilized project management tools to streamline workflows.
- Contributed to team meetings by sharing insights on process improvements.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with colleagues to enhance customer service strategies.
- Provided training support for new staff on operational procedures.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
Logistics Specialist
NDS Global
Powder Springs, GA
03.2024 - Current
- Coordinated logistics operations, ensuring timely delivery of materials and goods.
- Collaborated with suppliers to optimize transportation routes and reduce costs.
- Analyzed shipping data to identify trends and improve process efficiencies.
Inventory Control Lead
Lineage Logistics - Cold
Austell
09.2020 - 09.2023
- Coordinated inventory audits to ensure accuracy and compliance with company standards.
- Implemented inventory management software for streamlined tracking of stock levels.
- Trained new team members on best practices for inventory control processes.
- Monitored supply chain operations to identify discrepancies and prevent shortages.
- Counted 1500 locations daily.
Inventory Specialist
Auto Plus Auto Parts
Austell, GA
04.2018 - 03.2020
- Managed inventory tracking using advanced software systems to ensure accuracy and availability.
- Conducted regular audits of stock levels to maintain optimal inventory controls.
- Collaborated with suppliers to streamline order processes and enhance delivery timelines.
- Assisted in training new team members on inventory management best practices and systems.
Inventory Control Analyst
ResMed
Austell, GA
10.2013 - 01.2018
- Analyzed inventory discrepancies, enhancing accuracy and reducing stockouts.
- Developed and maintained inventory tracking reports to support operational efficiency.
- Collaborated with cross-functional teams to optimize supply chain processes.
- Monitored inventory levels, ensuring alignment with production schedules and demand forecasts.
- Increased order accuracy by conducting regular audits and implementing a robust quality control system.
- Optimized warehouse layout for improved accessibility, reducing time spent on locating items and fulfilling orders.
- Trained new team members in inventory control procedures, ensuring consistent practices across the organization.
- Implemented a successful cycle counting program, improving overall inventory accuracy and reducing the need for time-consuming full physical counts.
- Performed data entry and completed proper paperwork.
Manager
Delias
Douglasville, GA
09.2011 - 09.2014
- Managed daily operations to ensure optimal store performance and customer satisfaction.
- Trained and supervised team members to enhance service quality and operational efficiency.
- Developed effective scheduling strategies to align staffing needs with peak business hours.
- Implemented inventory management practices to reduce stock discrepancies and improve product availability.
- Collaborated with cross-functional teams to execute marketing initiatives and drive foot traffic.
- Analyzed sales data to identify trends and inform promotional strategies for increased sales.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Education
Associate Of Applied Business -
Albany State University
Albany, GASkills
- Decision-making
- Team leadership
- Problem-solving
- Customer service
- Customer relations
- Staff management
- Operations management
- Customer relationship management (CRM)
- Orientation and training
Timeline
Logistics Specialist
NDS Global
03.2024 - Current
Inventory Control Lead
Lineage Logistics - Cold
09.2020 - 09.2023
Inventory Specialist
Auto Plus Auto Parts
04.2018 - 03.2020
Inventory Control Analyst
ResMed
10.2013 - 01.2018
Manager
Delias
09.2011 - 09.2014
Assistant Manager
Block Busters
Associate Of Applied Business -
Albany State University