Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelaina Deryke

Versailles,KY

Summary

Insurance professional with extensive experience in managing insurance documentation and claims processing. Proven ability to streamline administrative tasks while ensuring compliance and accuracy. Known for effective team collaboration and adaptability to changing needs, with focus on meticulous attention to detail and excellent communication skills.

Overview

14
14
years of professional experience

Work History

Insurance Coordinator

Thompson Family Dental
09.2023 - Current
  • Verified insurance and communicated coverage to staff and patients.
  • Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
  • Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
  • Contributed positively to team morale by consistently demonstrating a collaborative attitude and willingness to support colleagues.
  • Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
  • Posted payments to accounts and maintained records.

Senior Server

Ramsey's Diner
10.2016 - 07.2023
  • Maintained positive attitude while meeting customer’s needs.
  • Quickly and efficiently opened and closed down front of the house.
  • Trained and assisted new employees.

Insurance Processor

Aspen Dental
05.2012 - 12.2016
  • Assisted patients with financing options
  • Handled insurance funds and disbursed them accordingly.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Achieved high levels of client satisfaction through attentive listening, clear explanations of complex concepts, and consistent follow-through on commitments.

Host

Cracker Barrel
01.2011 - 08.2012
  • Organized environment setting to better suit customers.
  • Maintained front of house cleanliness.
  • Trained and guided other hosts.

Education

Associate of Applied Science - undefined

Kalamazoo Valley Community College
Kalamazoo, MI
06.2012

High School Diploma - undefined

Woodford County High
Versailles, KY
06.2009

Skills

  • Able to work under pressure while being detail-oriented
  • Proficient with Dentrix Ascend
  • Can analyze problems with effective resolution
  • Desire to communicate and provide excellent patient care
  • Teamwork and collaboration

Timeline

Insurance Coordinator

Thompson Family Dental
09.2023 - Current

Senior Server

Ramsey's Diner
10.2016 - 07.2023

Insurance Processor

Aspen Dental
05.2012 - 12.2016

Host

Cracker Barrel
01.2011 - 08.2012

Associate of Applied Science - undefined

Kalamazoo Valley Community College

High School Diploma - undefined

Woodford County High

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