Jennifer Macedo
Powder Springs,GA
Summary
To obtain a position where I can demonstrate my interpersonal skills and meet the challenges of a demanding work environment.
Overview
7
7
years of professional experience
Work History
Insurance Coordinator
Georgia Center For Oral Facial Surgery & Implants
06.2022 - Current
- Check-in/Check-out patients, Answer multi-phone line system, schedule appointments, Spanish translating if needed, Collect payments
- Contact insurance carriers (Commercial/Medicaid) to discuss policies and individual patient benefits to provide estimates for patient treatment plans
- Obtain prior authorization and precertification for inpatient procedures
- Discharge patients following a surgery and discuss aftercare instructions with Parents/Legal Guardians/Drivers
Junior Credit Analyst
LendingPoint
01.2022 - 08.2023
- Analyze tax/financial documents to determine fraud/loan risk and confirm documents are in compliance with company program parameters
- Review customer banking information, credit reports for identity accuracy, and fraud alerts on credit reports
- Proficient in Idicore as a third-party identity verification.
- Outbound calls to verify fraud alerts on consumer credit reports
Front Desk Coordinator
Georgia Oral and Facial Surgery
03.2017 - 12.2021
- Processed insurance verification for commercial insurance and Medicaid including pre-authorizations and navigating Medicaid portals
- Managed cash flow operations including copay and balance collections and End of Day Settlement Reports
- Coordinated patient services to provide a effortless and welcoming appointment including scheduling patient appointments, check-ins, multi-line phone calls, Spanish translating, and maintaining office expectations.
Education
High School -
Challenger Early College High School
05.2012
High School Diploma -
Joseph Wheeler High School
05.2014
Skills
- Fluent in English and Spanish
- Effective Communications- Quick responses to email/communications
- Strong Work Ethic - Meet deadlines, Reliable, Attendance
- Self Motivated - Take initiative
- Detail Oriented - Use tools and resources (ie idicore, salesforce, Medicaid portals, WinOms system) to accurately complete tasks
Timeline
Insurance Coordinator
Georgia Center For Oral Facial Surgery & Implants
06.2022 - Current
Junior Credit Analyst
LendingPoint
01.2022 - 08.2023
Front Desk Coordinator
Georgia Oral and Facial Surgery
03.2017 - 12.2021
High School -
Challenger Early College High School
High School Diploma -
Joseph Wheeler High School
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