Keland Busby
Euless,TX
Summary
Reliable, upbeat manager and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Adding value and having an unmatched work ethic is always my end goal.
Overview
15
15
years of professional experience
Work History
Manager
The Fathers Touch
01.2009 - 02.2017
- Delivered excellent customer service
- Handled accounts receivable and new client contracts
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Retail Parts Expert
Autozone
08.2023 - Current
- Utilized upselling techniques to promote additional products and increase sales.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
High School Diploma -
I Jean Cooper Private High School
Dallas, TX03.2020
Bachelor of Arts - Business And Managerial Economics
University of North Texas
Denton, TX05.2024
Skills
- Customer Assistance
- Strategic Selling
- Time Management
- Retail Sales
- Sales Expertise
- Suggestive Selling
- Corrective Actions
- Cash Register Operation
- Product and Service Sales
- Cash Handling
- Sales Contracts
- Interpersonal Strengths
- Loyalty Promotion
Timeline
Retail Parts Expert
Autozone
08.2023 - Current
Manager
The Fathers Touch
01.2009 - 02.2017
High School Diploma -
I Jean Cooper Private High School
Bachelor of Arts - Business And Managerial Economics
University of North Texas
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