Kelbie Lee
Oklahoma City,OK
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Shift Supervisor
Advanced Call Center Technologies LLC
Norman, OK
07.2023 - 10.2025
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Partnered with various departments to streamline workflow processes among teams.
- Monitored employee productivity to provide constructive feedback and coaching.
Head Bartender
Bourbon and Baker
Manhattan, KS
07.2022 - 07.2023
- Enhanced knowledge of bar and menu options to craft drinks and provide food recommendations.
- Assisted in inventory management, ordering supplies, and tracking stock levels.
- Maintained records of bar tabs and conveyed open tabs to dining area for wait staff
- Completed regular bar inventories and daily requisition sheets.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
Shift Leader
Chads El Sabres
Medicine Park, OK
12.2020 - 07.2022
- Oversaw bar area operations, crafted cocktail designs, and curated menu offerings while managing inventory, ensuring regulation compliance, and fostering customer relationships.
- Managed inventory levels and coordinated supply orders to maintain stock availability.
- Handled customer inquiries and resolved complaints efficiently to enhance satisfaction.
- Conducted shift meetings to communicate updates and reinforce team goals.
- Trained new bartenders on drink preparation and upselling techniques.
- Balanced daily registers and generated sales reports for management.
Special Education Teacher Assistant
Lawton Public Schools
Lawton, OK
10.2017 - 05.2022
- Collaborated with special education staff to adapt learning materials and resources.
- Engaged students in social skills development through structured group activities.
- Participated in professional development workshops to enhance teaching strategies.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Assisted teachers in implementing individualized education plans for students.
- Reviewed and reported on IEP progress.
Shift Manager
Chungs Korean Bar
Lawton, OK
07.2015 - 08.2018
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Operated cash register and Point of Sale (POS) system for transactions and made proper changes for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Planned and coordinated special events to boost customer numbers and profits.
- Trained new bartenders on drink preparation and upselling techniques.
Medical Assistant
Comanche County Memorial Hospital
Lawton, OK
05.2015 - 11.2017
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Documented notes during patient visits.
- Performed preliminary physical tests to record results in patient history summary accurately.
Receptionist
Adventure Travel
Lawton, Oklahoma
03.2014 - 05.2015
- Managed phone calls and directed inquiries to appropriate staff members.
- Scheduled appointments and coordinated travel arrangements for clients efficiently.
- Maintained organized reception area and ensured all materials were stocked regularly.
- Assisted clients with check-in procedures and provided travel information as needed.
- Processed incoming mail and packages, ensuring timely distribution to team members.
Education
CMA - Certified Medical Assistant
Platt College
Lawton, OK05-2017
Associate - Early Childhood Special Education
Cameron University
Lawton, OK04-2015
Associate of Arts - Photography
The Art Institute of Dallas
TX10-2013
High School Diploma -
MacArthur High School
Lawton, OK05.2012
Skills
- Staff management
- Effective communication
- Business development
- Point of sale (POS) management
- Problem solving
- Goal setting
- Microsoft experience
- Conflict resolution
Certification
- CPR Certification
Timeline
Shift Supervisor
Advanced Call Center Technologies LLC
07.2023 - 10.2025
Head Bartender
Bourbon and Baker
07.2022 - 07.2023
Shift Leader
Chads El Sabres
12.2020 - 07.2022
Special Education Teacher Assistant
Lawton Public Schools
10.2017 - 05.2022
Shift Manager
Chungs Korean Bar
07.2015 - 08.2018
Medical Assistant
Comanche County Memorial Hospital
05.2015 - 11.2017
Receptionist
Adventure Travel
03.2014 - 05.2015
CMA - Certified Medical Assistant
Platt College
Associate - Early Childhood Special Education
Cameron University
High School Diploma -
MacArthur High School
Associate of Arts - Photography
The Art Institute of Dallas