Summary
Overview
Work History
Education
Skills
Timeline
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Kelcee Azure

Kelcee Azure

North Bend,WA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Commercial Business Development Officer

Stewart Title Guaranty Company
08.2018 - Current
  • Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
  • Built relationships with colleagues to facilitate teamwork, cooperation and success.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Generated new business with marketing initiatives and strategic plans.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Commercial Business Development Manager

WFG Title
07.2016 - 08.2018
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.

Sales Assistant

Fidelity National Title Insurance Company
07.2014 - 08.2016
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Gathered and prepared sales materials in preparation for sales meetings.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
  • Researched new clients for sales team, inputting contact information into Salesforce.

Education

No Degree - Economics

Bellevue College
Bellevue, WA
09.2011

Associate of Arts - Sociology And Anthropology

Wenatchee Valley College
Wenatchee, WA
06.2009

Skills

  • Customer Implementation
  • Strategic Networking
  • Operational Efficiency
  • Contact Management Systems
  • Performance Goals
  • Deep Knowledge of Business
  • Reporting Capabilities
  • Cold Calling
  • Client Contact
  • New Business Opportunities
  • Prospect Targeting
  • Marketing
  • Identifying Investment Objectives

Timeline

Commercial Business Development Officer

Stewart Title Guaranty Company
08.2018 - Current

Commercial Business Development Manager

WFG Title
07.2016 - 08.2018

Sales Assistant

Fidelity National Title Insurance Company
07.2014 - 08.2016

No Degree - Economics

Bellevue College

Associate of Arts - Sociology And Anthropology

Wenatchee Valley College

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Kelcee Azure