Kelci Lagan
Enid,OK
Summary
Organized and dedicated with a proven track record of excellent communication and working well in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Driver Manager
Groendyke Transportation
05.2022 - Current
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Coordinated driver dispatch to accomplish daily delivery requirements
Logistics Coordinator
Groendyke Transportation
01.2020 - 04.2022
- Plan and Coordinate dispatching of multiple drivers in multiple regions throughout the U.S. as well as equipment inspections to accomplish daily delivery requirements.
- Communicate load information through Driver Managers and terminal staff.
- Evaluate resources and equipment utilization to provide maximum earnings, revenue and profitability.
- Track orders, update events to keep accurate records in TMW database and notify customers of status or potential delays.
- Assist in on-boarding new lanes and customers. Communicate with customers to schedule pickups and weekly deliveries.
- Maintain working relationships with customers by efficiently responding to inquiries and complaints concerning work orders and shipments.
Administrative Assistant
Ranger Oilfield Services
Hennessey , OK
02.2019 - 01.2020
- Review Fluids, Roustabout and Construction tickets for accuracy and completeness.
- Follow-up when additional information is required and complete preparation for billing.
- Keep track of accurate pricing for each customer.
- Input tickets into Hauling software or QuickBooks to create invoices.
- Ensure tickets are processed and invoices are submitted in timely manner.
Accounts Receivable Administrator
Bison Oilfield Services
Hennessey, OK
04.2018 - 02.2019
- Review driver's work tickets for accuracy and completeness.
- Follow-up when additional information is required, price tickets accurately and complete preparation for billing.
- Established relationships with drivers, sales team, customers and field managers to ensure tickets are accurate and being sent to customers in timely manner.
- Communicate issues, concerns, changes in pricing or changes in customer billing routine with other yards and upper management.
Restaurant Server/Manager
Panevino Wine And Steak
04.2013 - 04.2018
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and ready to meet customer needs.
- Led and directed team members on effective methods and procedures.
- Resolved challenging customer complaints to full satisfaction and maximizing repeat business.
- Organized and managed staff for special events in restaurant and outside catering, including receptions, Christmas parties and business meetings.
- Skillfully communicated and iterated with external vendors to obtain best quality in pricing and accurate ordering or goods.
Education
Associate of Science - Business Administration
Northern Oklahoma College
Enid, OKSkills
- Organization
- Ability to work under pressure
- Time Management
- Decision Making
- Highly Analytical
- QuickBooks and Microsoft Office
- Conflict Resolution
- Self-Motivated
- Problem-solving
- Communication
Timeline
Driver Manager
Groendyke Transportation
05.2022 - Current
Logistics Coordinator
Groendyke Transportation
01.2020 - 04.2022
Administrative Assistant
Ranger Oilfield Services
02.2019 - 01.2020
Accounts Receivable Administrator
Bison Oilfield Services
04.2018 - 02.2019
Restaurant Server/Manager
Panevino Wine And Steak
04.2013 - 04.2018
Associate of Science - Business Administration
Northern Oklahoma College